Absolutely amazing experience. Had an emergency hot water heater issue. Frederick came to the house on the same day. He assessed the problem, offered solutions, and had everything done -- including a difficult new installation within a few days. I was frankly stunned by how well it went. He's an absolute pro and a gentleman, and I recommend him whole heartedly.
November 2025
Frederick is wonderful. After having another DC company quote me for $10k for a new Navien water heater, he came over quickly and stoped my leak by actually fixing the broken part for a reasonable price. He is experienced and treats clients with respect. I wouldn’t go anywhere else.
September 2025
If you need help with your Navien tankless hot water heater, there is no one better in the area than Frederick Charles. I highly recommend him and his team.
I spent 3 months and thousands of dollars with my previous plumber trying to figure out the issue. I called Charles & Sons and they had the issue resolved in two visits.
Absolutely amazing experience. Had an emergency hot water heater issue. Frederick came to the house on the same day. He assessed the problem, offered solutions, and had everything done -- including a difficult new installation within a few days. I was frankly stunned by how well it went. He's an absolute pro and a gentleman, and I recommend him whole heartedly.
Frederick is wonderful. After having another DC company quote me for $10k for a new Navien water heater, he came over quickly and stoped my leak by actually fixing the broken part for a reasonable price. He is experienced and treats clients with respect. I wouldn’t go anywhere else.
If you need help with your Navien tankless hot water heater, there is no one better in the area than Frederick Charles. I highly recommend him and his team.
I spent 3 months and thousands of dollars with my previous plumber trying to figure out the issue. I called Charles & Sons and they had the issue resolved in two visits.
Thank you very much Frederick Charles & team.