About American Valet
Reviews for American Valet
Write a reviewHours
Monday: 7:30AM - 6:30PM
Tuesday: 7:30AM - 6:30PM
Wednesday: 7:30AM - 6:30PM
Thursday: 7:30AM - 6:30PM
Friday: 7:30AM - 6:30PM
Saturday: 8AM - 6PM
Sunday: Closed
American Valet is a long-standing business known for its careful handling of clothes and quality work. Customers appreciate the reasonable pricing for services like cleaning dress shirts and bedding. Many have had positive experiences with friendly staff, particularly in alterations. However, there have been some complaints about rudeness from the front desk staff, which has affected customer satisfaction. Despite this, American Valet is considered a quality family business that contributes positively to the neighborhood, with a loyal customer base who value its services and support for local enterprises.
Solid shop, been there forever, very careful with my clothes, dress shirts, also did a great job cleaning a full/queen sized comforter at a very reasonable price.
Highly recommended!
The woman at the desk is extremely rude. She was annoyed I didn’t have my ticket with me. I asked her for a receipt and she said, “for what? Which receipt?” I said the receipts you give to customers. She then told me I was having a bad day. I live across from Zips cleaners which is more convenient and cheaper. I intentionally try to support small business. Who knew after spend $177.66 as a first time customer, it would be a problem to get a receipt? Unfortunate bc Milton who did my alterations was very friendly and easy to work with. The woman does not reflect the atmosphere of the community it Tenleytown.
Fast but expensive???I don't know.. Maybe it's been a while since I've been to the cleaners but it seemed a bit expensive? My son had 3 short sets (6 pieces) and it came to $43 or $47 dollars, I can't remember? So that's $7 per piece... But they were fast. I dropped off late afternoon Monday and told them I needed to pick up before 3pm Wednesday bcz we had to catch a flight. They were done early. I called two other nearby cleaners and none of them could promise pick up by 3!