About KPI
KPI is a trusted business in the Winsted, Connecticut area, providing expert floor cleaning and installation services. With over 25 years of experience, their team knows how to care for various flooring types, ensuring they look their best and last longer. KPI's attention to detail offers peace of mind, knowing the flooring is safe for anyone who visits. Their services include hardwood floor refinishing, carpet installation, and custom solutions like stair runners, vinyl planks, and removing linoleum to uncover perfect oak flooring. Customers praise KPI's professionalism, great communication, and competitive pricing, with Rob and his team being recognized for their excellent customer service and advice during the planning stages. The team is courteous, respectful, and caring, making customers feel like a priority. They work quickly and thoroughly, leaving homes spotless after completing the job, and customers are very happy with their new floors, often feeling like they have a new house. KPI is a reliable choice for homeowners and business owners seeking high-quality flooring solutions.
Had my carpets stretched and cleaned with amazing results. Great communication and they are reliable. Highly recommend.
My carpet on the second floor of my house had these long ripples in the middle of the room and the middle of the hallway, and I contacted KPI to help. A contractor came out and assessed the issue and gave me a reasonable quote and then we scheduled the repair for a couple weeks later. The repair took a half hour or so, and they were able to stretch out the carpet and secure it at the edge of the room so that there were no more ripples and it looks great. Very professional and friendly team. I would recommend!
Very happy with everything these fine people did with my project. They worked with me diligently to make sure I was happy with the products and at a price I could work with. The install teams were timely and worked hard to get everything perfect. Would absolutely use them for any further projects I need help with and will refer them to anyone I know. My kitchen looks amazing! Thank you KPI