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Reflections Counseling and Consulting Services, LLC
1177 Silas Deane Hwy, Wethersfield
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Very unfortunate experience with this office. My therapist I started with was lovely and I was looking forward to working with her. However, we had 2 sessions (after doing hours of extensive paperwork and questionaries online), and after the second session she left the practice. I emailed the owner to speak with her on the matter and asked her to call me, she emailed me to set up a day. I gave her my availability, but I missed her call (I was running errands). I immediately emailed her (it was after hours) and asked her to call me Monday and that I would be sure to have my ringer on. No phone call, no return email. I emailed again, no response and no phone call. Very... read full review
Poor experience. Sabrina was excellent my therapist she left. They gave me someone who was straight out of kindergarten next. That didn't work. Next someone who pretended to know what therapy is. That didn't work. Get Julia who is phenomenal. Love her. And I send a text message as I've done and told Kristina that I'm very sick and will not be able to make it at my appointment, 8 hours from now. Did not get any text message back nor an email. I anticipated getting something from her. Very unprofessional. The last time that I had to call out it was a half hour before my appointment because I was stuck at CVS trying to get a prescription in line and they... read full review
The counseling itself was not the issue. I enjoyed my time here. The issue was that life happened and I could not line my schedule up with my counselors. After a few weeks of not being able to coordinate, I was called and told they would have to drop me as a client if I did not schedule an appointment! How off putting. I never when back after this. They really just threw me out the door like all the work we had done didn’t matter.