About Serenity Hair Salon
Serenity Hair Salon offers a range of hair services, but customer experiences vary significantly. Some clients appreciate the quick service, noting there is rarely any wait time. However, several reviews highlight issues with the quality of styling and customer service. One client mentioned that a haircut and style did not last, falling flat just hours after leaving the salon. Another client expressed disappointment with color results, describing highlights as uneven and not matching the requested caramel shade. This client also noted that the stylist's attitude felt unprofessional and unkind when addressing concerns about the hair color. On a more positive note, some customers report satisfaction with the care given to their hair. One client emphasized how the stylist helped her realize she was too rough with her hair, resulting in a transformation that made her hair look and feel healthy after a silk press. Overall, while some clients appreciate the results and care received, others have faced challenges with service quality and stylist interactions, indicating that potential customers may want to consider these factors before booking an appointment.
Unfortunately I just have to leave a review something i rarely ever do. I visited this establishment 3, maybe 4 times, she gets 10 out of 10 for having no wait time. For cut and style I’ll give a 7 because the style fell the very same day, a few hours later. (heard this same complaint from the person who recommended me) but thought I give it a shot. Called today to get clarification on available time slots that are open for a certain day, and just like in the pass the attitude was just so unprofessional and unfriendly that I just said you know what, that’s it. I was hoping to make this my new stylist being that I had moved closer to the area. A little more kinder,...read full review
I’ve gone back and forth about whether to write this review, as I hate to bring another woman down. But I feel like it might be helpful.I went to Tiffany based on a recommendation from my mom, who really liked the way she did her silk press. Sadly, my experience was not the same.I scheduled highlights, a cut and a silk press. I asked for caramel highlights and showed her a picture for reference. When she took the foils out, the highlights on one half of my hair were bleached bright yellow blond and the other side of my head had brassy orange highlights. She asked me how I liked the color and I told her I wanted caramel, this is where it all went down hill. It may just...read full review
She really takes care of your hair . She made me realize that I'm too rough with my hair . After silk press my hair it looks and feels healthy . I have been transformed . Thank you so much . Sincerely; ShawnteaService: Hairstyling