About Petcare Veterinary Services

Petcare Veterinary Services, located in West Hartford, CT, is a highly regarded full-service veterinary medical facility known for providing exceptional medical and surgical care for dogs and cats. The staff and doctors, including Dr. Mascola and Dr. Desagun, are recognized for their caring, understanding, and professional approach. They are accommodating, even when working with animals that may not be the easiest to handle. Clients often express gratitude for the welcoming environment and the knowledgeable, courteous staff who are genuine animal lovers. Many appreciate the compassionate treatment their pets receive, without feeling pressured into unnecessary tests or procedures. It is noted that there may be a waiting list to become a client due to the high demand for their services. The positive experiences shared by clients highlight the staff's commitment to ensuring a comfortable visit, particularly for pets with anxiety, making it a recommended choice for veterinary care.

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Reviews for Petcare Veterinary Services

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Nov 2025
This was my first visit, and I was incredibly impressed! I brought in my 9-week-old Goldendoodle, and from the moment we walked in, the team made us feel welcome. They asked thoughtful questions, explained everything clearly, and showed genuine care. The professionalism and warmth were outstanding.
Nov 2025
Petcare is the best vet ever. They are so patient, so thorough, and always take my calls—no matter what I need or how small the question. They take the absolute best care of my babies, and it shows in everything they do. You know you’ve found an exceptional vet when your dogs literally ENJOY going there!

The entire staff is amazing—kind, compassionate, and incredibly good at what they do. I’m so grateful for the level of care, attention, and genuine love they show my girls. I can’t recommend them enough!
Oct 2024
Just had my first appointment with this veterinarian, and to say that my dog got a warm welcome is an understatement. If there is availability, you should get on a waiting list for this vet because their staff seems to be some of the most welcoming people I’ve ever met.