Kaoud Rugs

Kaoud Rugs offers high-quality hand-made oriental rugs, machine-made area rugs, wall-to-wall carpet, and hardwood flooring options. Located in West Hartford, CT, the business provides additional services like rug cleaning, rug repair, and carpet and hardwood floor installations. Customers praise the wonderful service and knowledgeable staff who help them find the perfect rug for their homes. Many appreciate the excellent customer service and the impressive results of rug cleaning. The professionalism of the team has led to high recommendations from satisfied clients, making Kaoud Rugs a trusted choice for all flooring needs. Customers also note that the staff is friendly and remembers them, providing helpful advice and ensuring a smooth experience from start to finish. The owner and team work efficiently, delivering on schedule and producing quality results, whether in choosing a new rug or cleaning existing ones. Customers found exactly the carpets they needed and loved the attention they received. The price point was spot on. Staff were very helpful without being aggressive. One staff member looked at pictures of existing rugs and immediately knew the sizes. They answered all questions and came out to the house when delivery was made. Several larger rugs were brought to "audition." Another great experience involved cleaning fine orientals for the second time and re-installing them in a new home. The team worked with customers to get rugs just right, and customers were happy to have their rugs back looking great.