We had a water line leak in basement, was put in contact with American Rooter through Safety Valve. Company was responsive, and reasonable. Let me know ahead of time what wasn’t covered & what to expect financially. Their tech Chris was knowledgeable and efficient.
About American Rooter
American Rooter is a top-rated drain and plumbing services company, serving residential, commercial, municipal, and industrial clients. They provide a wide range of services, including emergency and preventive care for all types of pipes and fixtures, from sinks and toilets to complex systems like storm drains and lift stations. Customers consistently praise the team for their professionalism, thoroughness, and friendly attitude. Many reviews highlight the quick response times and effective problem-solving skills of the plumbers. Specific mentions include technicians like Brooks and Stephen Kimble, who are recognized for going above and beyond to ensure customer satisfaction. Whether dealing with a clogged drain, a leaky pipe, or a major plumbing issue, American Rooter is known for delivering dependable and affordable solutions. Their commitment to quality service and customer care makes them a trusted choice for plumbing needs, as seen in their ability to quickly resolve issues such as significant leaks or persistent drainage problems, with professionalism and skill. Recently, Carlos was praised for his quick work clearing a clogged drain, explaining everything clearly. Brooks was also highly recommended for resolving a difficult sewer line clog within an hour, saving the need for digging. Customers have noted the professionalism and efficiency of the team, with some mentioning the helpfulness and pleasant attitude of the technicians. Overall, American Rooter continues to provide reliable and friendly service for a variety of plumbing problems.
Reviews
Kay was awesome!! He was so thorough and explained his entire process to me I was skeptical to call a company I had not worked with before but Kay’s professional demeanor and kindness totally put me at ease!! He really was exemplary and I would absolutely use this company again and refer them to friends and family. Thank you again Kay!! I so appreciate your work and kindness😊
We had a great experience with Khay! He was prompt, professional, and quickly identified the issue with our toilet and got it fixed. He took the time to explain what was happening and walked us through the steps multiple times to make sure we fully understood the issue and what was being done to fix it. We really appreciated his patience, knowledge, and willingness to answer all of our questions. Highly recommend his services!
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Hours
Good to know
- on-site services
Location
755 Thomaston Road, Watertown, CT 06795
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