Reviews for Nail Spa II (JY Nail & Spa)
Write a reviewHours
Monday: 9:30AM - 6:30PM
Tuesday: 9:30AM - 6:30PM
Wednesday: 9:30AM - 6:30PM
Thursday: 9:30AM - 6:30PM
Friday: 9:30AM - 6:30PM
Saturday: 9:30AM - 6PM
Sunday: 9:30AM - 6PM
Tips
price range: average accepts credit cards free wi-fi bike parking wheelchair accessible massage pedicures manicures
Ratings
Google: 3.7/5 Tripadvisor: 4/5 Foursquare: 7.2/10 Nextdoor: 15 ❤️Nail Spa II (JY Nail & Spa)
131 Boston Post Rd, Waterford
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Manager/ owner very rude. She apparently didn't approve of the tip I was giving, so she questioned me, then snickered at me, and then pulled extra money out if the draw and gave it the employee in front of me because it apparently was not enough!! VERY RUDE! I tipped based on the service I received.
Had a gel fill done with gel polish. I was one of the last customers so it was almost 6:30 by the time the owner finished. My daughter was with me so I didn’t get a chance to thoroughly check out my nails before paying. Once I got home and looked at my nails I saw she had left streaks all over my nails with the paint. Due to being sick I couldn’t go back for a few days. I finally went back in to show her the paint streaks and asked her to just change the color since the paint may have been old, thus causing the streaks. She agreed and repainted. She then tried to charge me $35!!! I explained she shouldn’t charge anything due to the issue being with the paint or...read full review
Upon the first two minutes of being in the salon I was skeptical. It was quite dirty. There were smudges and residue from drink cups left behind at the pedicure chair, smears on the plastic separator between me and the nail tech. (I mean what's the point of an added safety/health measure if it's not getting cleaned?) So that turned me off almost immediately. The nail tech was so lovely and had the place been in better shape, I would have left her alone five stars but this rating is on the entire experience. Also, just an opinion but they were playing Josh Groban... the vibe was interfering...