Health Complex Medical provides exceptional service and expertise in respiratory and home medical equipment. The knowledgeable staff take the time to explain complex information in a clear and comfortable manner. The team is excellent, professional, and thorough, providing a warm and welcoming experience. They are very helpful, efficient, knowledgeable, and easy to work with, ensuring a smooth experience with equipment like the cpap machine and the AirSense 11 AutoSet. The staff are very kind, very courteous, and have a lot of patience.
Renee at Health Complex is great. It was a relief to finally have a positive experience since Adapt took over! Phone calls should be answered by knowledgeable people, not someone at a call center that gives misinformation. We had to actually go to the Waterbury office to get clear information!
I was very surprised to be in and out of there under 40 minutes specially since I have a sister who has recently been there and she said she was there for at least two hours so I wondered if maybe I was a little rushed. However, with that being said, I don’t seem to be having a problem at all with my machine so I must have needed only under 40 minutes. Diana was very pleasant, professional and very informative. I had a great experience for something I went into with alit of anxiety.
Diane was excellent in her professional and thorough review of the cpap machine. She explained it thoroughly and was warm and welcoming. I really felt like this was a team experience and look forward to a successful experience with my new machine
84 Progress Lane, Waterbury, CT 06705
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