Reviews

Write a review
  • Natalie Fabien
    Jan 2026

    It took me a while to write this review because I was genuinely shocked by my experience. Even writing this now brings tears to my eyes.
    I paid almost $300 (and still tipped), and I left feeling embarrassed and devastated. I came in for a hair treatment and a trim. She did ask me if I wanted to “cut off all my ends,” but I did not understand that to mean cutting off most of my hair. There was no clear conversation about how much would be taken off, no length shown to me, and no agreement on an actual amount before she started cutting. My hair had finally reached my back, and I expected a trim—not a major cut.
    If my hair was uneven, I would have welcomed a gradual plan over time. Instead, she began cutting without clearly confirming the length, and in the end, my hair still wasn’t even.
    During the wash, she repeatedly scraped my scalp and edges with a comb. It was painful and unnecessary—I don’t use heavy product or slick my edges down. Since that appointment, I now have three bald spots along my edges that still haven’t grown back.
    I honestly wish I had stopped the service during the wash and only paid for that portion. There was another customer watching the entire process. When my hair was blown out, my hair looked long and healthy—but then most of it was cut off.
    I’m sharing this so others can make an informed decision before booking.

  • Colette Brown
    Nov 2023

    Absolutely Amazing !!!Roxanne takes pride in taking care of her clients needs and is very informative when asked questionsI definitely recommend her !!!

  • Barb Silliman
    Nov 2022

    Spacious, clean, comfortable, friendly, professional, esdy toget to. God's best, to be sure! Love. my cut ✂️

  • Rochelle M.
    Jun 2022

    Roxanne is a very wonderful and professional young lady she does a wonderful job giving me a shampoo and a conditioner and she retwists my dreads for me I would recommend you go to her

  • Mrs Reillo
    Apr 2021

    She was very nice and we talked had a good time loved her hair cutting skills! I recommend ya go to her!

  • Sherryce Santiago
    Apr 2021

    She was very nice and we talked had a good time loved her hair cutting skills! I recommend ya go to her!

  • Karen Fox
    Sep 2020

    Very clean and the owner is a God fearing woman, whose hands are blessed.

  • Tammis Lucinda
    Jul 2020

    Roxanne is the ultimate professional. On time, courteous, attentive, and she knows how to do hair. I can’t say enough positive things about her and her salon. I found a gem!!

  • Sophia Lindo
    Dec 2019

    Excellent service highly recommend.

  • Charalene Kuyon
    Jun 2019

    Roxanne was amazing! I love how she is a professional and a perfectionist. The fact that the salon is private made me comfortable.

Load More

God's lmage Beauty Salon LLC

109 Chase Ave, Waterbury

Directions Call Suggest an Edit

Hours

Monday: ClosedTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 9AM - 9PMSunday: Closed