About Optimus Health Care
Reviews for Optimus Health Care
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Optimus Health Care provides a range of preventive and specialized health services, including family practice, adult medicine, OB/GYN, behavioral health, dental, and podiatry. The facility aims to serve the community regardless of resources, making it a trusted health care system for many. Patients appreciate the friendly and helpful staff, with some highlighting the quality of care from providers like Dr. Nazanin. Despite the challenges in navigating a complex system, staff members often go out of their way to ensure patients receive the best care possible. Many report positive experiences, paying affordable fees—such as $30 per consultation and $15 for pressure medicine through aid programs—and express satisfaction with the treatment they receive. However, there have been some delays in scheduling appointments, especially for behavioral health services, which can take several months for a call back. One patient shared that after initially waiting four months for a therapist, they encountered difficulties in getting timely responses but acknowledged recent efforts by new management to improve service. Overall, Optimus Health Care is seen as a caring and reliable provider committed to offering accessible health services to the community, with ongoing efforts to enhance patient experience and streamline processes.
One of the worst therapist teams we have ever encounterd.Team has a surly, I could care less attitude. The Psychiatrist tries to push drugs. Therapist we had didn't provided updated notes. At one point our time wascut from 45 minutes to 30 minutes. quit & we were not notified or offered another therapist. Stay away!.
Let me be extremely clear: This review is for Optimus itself, and not the many wonderful employees I've had the pleasure of working with while I've gone there. Most of them are friendly, professional, and well-intentioned people that I'm happy to have worked with. However, the company itself is an ungodly mess, and suffers from severe management issues.
The billing department is either deliberately malicious or completely out to lunch. In the two years I've been coming here, I don't think I've had them give me the same number twice, and am constantly trying to hunt down the actual amount I owe. I am currently staring at a $600 bill for visits I've already paid...read full review
The staff at Optimus on Washington Blvd. is so very nice and helpful. Dr. Nazanin is so good I choose her for my primary. (Blue Cross/anthem was horrible in sending me primary care doctors)
The staff and doctors have to work through a tough system but take pains to go out of their way to try to get you the best care they can.
I am very appreciative.