Rich was terrific! We truly appreciated him taking the time to explain what this issue is with our central air system and how he will be fixing it. In the interim of the parts needed to fix our unit, Rich adjusted our central ac so that the upper floor would get cool air as well. We feel very confident that about his assessment and the plan to fix it! The initial diagnosis fee was very reasonable!
About Air Solutions, Inc.
Air Solutions, Inc. is a full-service heating and cooling company serving Fairfield and Westchester counties. They provide top-quality service and have licensed and NATE-certified technicians. Air Solutions offers 24-hour emergency service, propane delivery, smart home technology, and generator installation and maintenance as a Generac dealer. Customers have expressed satisfaction with their preventative maintenance services, noting the technicians' clear explanations and professionalism.
The company is praised for its prompt service, competitive pricing, and knowledgeable staff, making it a highly recommended choice for HVAC needs. Customers have reported positive experiences with the company's installation and maintenance services, highlighting the team's expertise and efficiency. The technicians are described as thorough, professional, and thoughtful in their advice.
However, some customers have expressed dissatisfaction with the company's customer service after the job, citing a lack of follow-up and communication regarding promised services. Overall, Air Solutions is a reliable and reputable HVAC provider, but the company may need to focus on improving its post-job customer service to maintain its positive reputation.
Reviews
Rey was exceptional at diagnosing the AC issue at my son’s condo. He and Juan were courteous and professional. Rey was incredibly patient and knowledgeable and answered all my questions.
Air Solutions always comes thru when you need their help. Their staff is wonderful and makes everything easier for you. I'll always call them before anyone else! First it was Jesse and today it was Billy. Both friendly, capable, and knowledgeable. Thanks Air Solutions for making my life easier!! Today i had Lewis and Jimmy. Like the others they were excellent, friendly, helpful, clean. What more can I say?
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Hours
Good to know
- accepts credit cards
Location
430 Fairfield Ave, Stamford, CT 06902
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