Crystal Restoration Services is a privately owned company with four generations of experience, specializing in restoration and emergency services in New England. They are an approved contractor for numerous major and national insurance firms, earning a reputation for delivering consistent results at competitive prices.
The business has received high praise for its quick response times and excellent customer service. Customers have shared their positive experiences, highlighting the company's reliability during emergencies. One customer noted that Crystal Restoration arrived late on a Sunday night when other companies could not assist. Another customer expressed their gratitude for the prompt and professional service received after a major flood event.
Crystal Restoration Services stands out for their exceptional customer care, quick response times, and fair pricing, making them a reliable choice for anyone in need of restoration services. Clients have expressed a strong loyalty to the company, often stating they would call them first in case of future emergencies.
The owner has been described as polite, professional, and responsive, and the team as very professional and hardworking. Customers have been satisfied with the company's efficient handling of water damage, including the removal of damaged flooring, water cleanup, and the use of drying equipment.
In addition to the restoration crew services being excellent, the administrative support from Rachel was outstanding. Emails were replied to immediately, questions answered, and all with a high level of customer service that is extraordinary in these times where finding a live person to resolve issues and respond to inquiries is rare.
Kyle M came and explained the whole process to get me out of basement sewage hell. He listened to the whole situation and explained everything with patience and empathy. Neko and Omar did a great and thorough job of getting the basement out of hazmat territory and back to being a place I can be in safely. Thank you very much for giving me a professional and calm resolution to a lousy situation.
Kevin and Cesar were great! They showed up every day prepared for work. They did sheet rock, taping and painting in 3 rooms. They are courteous and trustworthy and they got along with my exuberant dog too.
New sliding doors for my new closet, bedroom painted and ceiling replaced.
I would hire them again. Thanks
303 Captain Lewis Dr, Southington, CT 06489
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
