About Yale New Haven Health Urgent Care Southbury
PhysicianOne Urgent Care Southbury provides top-rated urgent care services to the community, offering in-person and virtual care with a patient-centered approach. The staff, including primary PA Marc F, are known for being friendly, kind, and knowledgeable, creating a welcoming environment for patients. The office is clean and well-maintained, with easy access to parking and amenities such as masks, water, and snacks. The team is praised for their thorough and honest care, with staff members like Servando G. being especially welcoming, pleasant, and efficient. Patients appreciate the professionalism of the receptionists who offer water and the courteousness of staff taking vitals. One patient noted that the doctor treated them like a human being, sitting down to discuss their needs, and another highlighted the helpful information shared about Paxlovid. PhysicianOne Urgent Care accepts most major insurance plans and is open every day, including same-day, evening, weekends, and holidays. With a focus on patient care and convenience, PhysicianOne Urgent Care Southbury remains a trusted and reliable choice for urgent medical needs.
Because we called ahead to make an appointment, the nurse took us in after a very short wait. Everyone treated my husband with respect and efficiency. All in all, a very positive experience.
Seen quickly and thorough exam. This is a great urgent care location, with good expertise and a personable staff. Highly recommended.
Update 6/30/25 - exact same experience. I would suggest making an appointment, just to help your wait time, but a great alternative to the ER for many things.
Update 7/3/25 have had multiple follow ups for the same concern as the 6/30 review - each has been a great experience and much appreciated. Glad to have this available in town.
Update 1/16/26 - Quick visit, felt well cared for and listened to. Concerns were addressed and recommendations were excellent. Will use again.
A wonderful, attentive and resistive staff