Major Inground Pool Rehab Project: I recently had to have a new liner put in my pool that Prospect Pools originally installed s long time ago. It was expected as the liner was past its service life. Chris came up and explained all the options, recommending a particular liner color which wound up being a great choice - looks beautiful. He also suggested some small cosmetic changes I could do that greatly enhanced the final product. Also, the pool stairs were worn from use so we added a stair replacement into the project at my request. The pricing was quite fair. It was a huge job. Throughout it all, Anna and Chris always were available and kept me informed and... read full review
July 2024
Had the opportunity today to talk one of the owners. She was knowledgeable and friendly. I am a 50 year veteran of the swimming pool industry and have a friend who needs a new liner. When I call and talked to staff today I know I had found the right company to recommend. I would do business with Prospect Pools
June 2024
Used to go to a spot in Naugatuck and switched to Prospect Pools about 7 or 8 years ago! I cannot say enough about the customer service! Everything has been exceptional. My chemical expenses have dropped about 300% from the old place that I now know used to rip me off! They offer a military discount and even talked me off the ledge when I put a put a spade through the outside of the pool and liner and talked me through the repair process! It’s also great to come in and be on a first name basis when you haven’t been to the store in over 6 months due to winter and I wasn’t even punched into the computer! Couldn’t recommend any place better than this!
Major Inground Pool Rehab Project:
I recently had to have a new liner put in my pool that Prospect Pools originally installed s long time ago. It was expected as the liner was past its service life. Chris came up and explained all the options, recommending a particular liner color which wound up being a great choice - looks beautiful. He also suggested some small cosmetic changes I could do that greatly enhanced the final product. Also, the pool stairs were worn from use so we added a stair replacement into the project at my request. The pricing was quite fair. It was a huge job. Throughout it all, Anna and Chris always were available and kept me informed and... read full review
Had the opportunity today to talk one of the owners. She was knowledgeable and friendly. I am a 50 year veteran of the swimming pool industry and have a friend who needs a new liner. When I call and talked to staff today I know I had found the right company to recommend. I would do business with Prospect Pools
Used to go to a spot in Naugatuck and switched to Prospect Pools about 7 or 8 years ago! I cannot say enough about the customer service! Everything has been exceptional. My chemical expenses have dropped about 300% from the old place that I now know used to rip me off! They offer a military discount and even talked me off the ledge when I put a put a spade through the outside of the pool and liner and talked me through the repair process! It’s also great to come in and be on a first name basis when you haven’t been to the store in over 6 months due to winter and I wasn’t even punched into the computer! Couldn’t recommend any place better than this!