I went there after double neck surgery. The staff was amazing from director, coordinator, nurses, aides, doctor , therapy , event planner and even maintenance. I was so impressed from the cleanliness, food quality and quality of care. If I ever need full time placement this is the place I would want. The place does not smell like a typical nursing home as ppl would think. It’s so much better. They are a golden star of care centre and rehabilitation!! I say this after it being a first time for me going into one and I highly recommend going here. They truly care about their patients!! Thank you staff for the excellent care!!
Susan Solimini
Mar 2024
The Rehab side is phenomenal. My aunt received great care. Staff were professional, attentive, and courteous. They answered any questions regarding care and interacted well with my aunt who has dementia. Unfortunately, she ended up needing to transfer to the long term care side which has been nothing but a disappointment. Staff lack professionalism and it seems they are under-staffed. My aunt was soaked in urine one day (through the diaper and her clothes) which makes me wonder how often are they changing her. I've witnessed staff neglect a woman who needs assistance with feeding. They tried feeding her twice and walked away. I asked her if she wanted juice, she nodded yes, I rpovided it to her and she gave me a big smile. Then a CNA came over and helped feed her cold food. Another woman asked to be put in bed after she ate her meal because she wasn't feeling well (she didn't look well) and was told she needed to wait for everyone else to finish eating. Totally unacceptable! I have vowed never to put my own mother in a nursing home and I will honor that. She will never be subjected to this type of neglect. I know some families are unable to do that and I feel very sorry for them especially if the person can't advocate for themselves. Most nursing homes are the same unfortunately. There's a handful of well meaning staff who are usually over worked and under appreciated but there's also a lot of abuse and neglect that occurs in SNFs. I had hoped that due to the old building and lack of anesthetics that this place made up for it with care, activities, etc. but sadly that is not the case.
KC G.
Mar 2024
I have been at Portland Care & Rehab for about 4 weeks. The staff here is terrific, very kind and caring, always ready to help with the smallest thing. I don't think you could find a better place to be. (And the food is good!)
Clay Smith
Dec 2023
It's family owned (and that's not a good thing)The building needs updating in so many ways.Nursing is top notch and the nursing aids are some of the best.If you need a short stay place, stay here, if you need a long-term place, weigh your options.
joan palatine
Nov 2023
I'm sorry I did not write a review before. My husband spent 4 1/2 years at Portland Care and I can cannot praise them enough. The nurses, cna's and staff all seemed to care about each and every patient. They helped each other as well. I spent a lot of time there with my husband and was very aware of all the extra attention and care they gave each patient.The only reason they would fire someone is if they didn't live up to the traditions and standards of Portland Care.The food was good and staff was very observant of all the patients's needs while they were eating.Brigette was an outstanding head nurse and always pitched up to help her staff.Joan Palatine
mari c
Nov 2023
I worked here one year they just fired me because a patient did not like me and called me disgusting names, without even asking me about incident or doing a proper investigation, I bent over backwards every shift I worked with no appreciation from management but bad treatment, you can't sit or barely even break at times. They keep terrible staff that don't do their work ,leave their patients wet and use mechanical lifts alone risking injuries. Daily call outs from same people, new hires quit after one day there.i got threatened at work by another employee even had flat tires two days later and they did nothing. I'm respectful and almost 26 yrs experience and don't deserve the treatment they gave me. No one is safe to work there because if they don't like you they will rid of you. Good luck to my old fellow workers! And the patients that love me I'll miss you too!
The Garay family
Feb 2023
Portland Health And Rehabilitation was very rude and unprofessional. They hired me and one of the RN nurse was very rude to me. The next day they fired me, they said they fired me because I went into the break room too much, but every time I went into the break room was to wash my hands. I guess nobody else washes their hands there. They don’t want to hear what was really going on the down stairs people and how rude the nurse was to the workers. Would give a zero star if i could.
Anastasia Ramos
Feb 2023
Portland Health And Rehabilitation was very rude and unprofessional. They hired me and one of the RN nurse was very rude to me. The next day they fired me, they said they fired me because I went into the break room too much, but every time I went into the break room was to wash my hands. I guess nobody else washes their hands there. They don’t want to hear what was really going on the down stairs people and how rude the nurse was to the workers. Would give a zero star if i could.
Nunu
Jan 2023
I was hired for 11-7 after someone decide to not come back when she was first hired, & only orientated for two days. During my orientation two people in administration were cussing about the facility losing money & how he doesn’t give a f. I only worked two nights When Bridgette called me to tell me “You’re off the schedule, this is not working”.without giving reason or clarifications. I’m not sure what happened between the nights. I am not huge befriending but just being cordial with co-workers, I believe work is work nothing more. I’m happy I have a full time day job elsewhere , however I believe this place is unprofessional, racist,& doesn’t care for their employees.
Talisha Webb
Jan 2023
This facility deserve 5 stars. I've been working as a CNA for 23 years this is by far one of the best nursing homes I ever work for. I never seen a facility so organized, structured and clean. Mind you, I've only been working there a month and it's the best decision I made. I truly recommend this facility. The staff cares about their residents and workers.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Kathy Chirsky
I went there after double neck surgery. The staff was amazing from director, coordinator, nurses, aides, doctor , therapy , event planner and even maintenance. I was so impressed from the cleanliness, food quality and quality of care. If I ever need full time placement this is the place I would want. The place does not smell like a typical nursing home as ppl would think. It’s so much better.
They are a golden star of care centre and rehabilitation!! I say this after it being a first time for me going into one and I highly recommend going here. They truly care about their patients!! Thank you staff for the excellent care!!
Susan Solimini
The Rehab side is phenomenal. My aunt received great care. Staff were professional, attentive, and courteous. They answered any questions regarding care and interacted well with my aunt who has dementia. Unfortunately, she ended up needing to transfer to the long term care side which has been nothing but a disappointment. Staff lack professionalism and it seems they are under-staffed. My aunt was soaked in urine one day (through the diaper and her clothes) which makes me wonder how often are they changing her. I've witnessed staff neglect a woman who needs assistance with feeding. They tried feeding her twice and walked away. I asked her if she wanted juice, she nodded yes, I rpovided it to her and she gave me a big smile. Then a CNA came over and helped feed her cold food. Another woman asked to be put in bed after she ate her meal because she wasn't feeling well (she didn't look well) and was told she needed to wait for everyone else to finish eating. Totally unacceptable! I have vowed never to put my own mother in a nursing home and I will honor that. She will never be subjected to this type of neglect. I know some families are unable to do that and I feel very sorry for them especially if the person can't advocate for themselves. Most nursing homes are the same unfortunately. There's a handful of well meaning staff who are usually over worked and under appreciated but there's also a lot of abuse and neglect that occurs in SNFs. I had hoped that due to the old building and lack of anesthetics that this place made up for it with care, activities, etc. but sadly that is not the case.
KC G.
I have been at Portland Care & Rehab for about 4 weeks. The staff here is terrific, very kind and caring, always ready to help with the smallest thing. I don't think you could find a better place to be. (And the food is good!)
Clay Smith
It's family owned (and that's not a good thing)The building needs updating in so many ways.Nursing is top notch and the nursing aids are some of the best.If you need a short stay place, stay here, if you need a long-term place, weigh your options.
joan palatine
I'm sorry I did not write a review before. My husband spent 4 1/2 years at Portland Care and I can cannot praise them enough. The nurses, cna's and staff all seemed to care about each and every patient. They helped each other as well. I spent a lot of time there with my husband and was very aware of all the extra attention and care they gave each patient.The only reason they would fire someone is if they didn't live up to the traditions and standards of Portland Care.The food was good and staff was very observant of all the patients's needs while they were eating.Brigette was an outstanding head nurse and always pitched up to help her staff.Joan Palatine
mari c
I worked here one year they just fired me because a patient did not like me and called me disgusting names, without even asking me about incident or doing a proper investigation, I bent over backwards every shift I worked with no appreciation from management but bad treatment, you can't sit or barely even break at times. They keep terrible staff that don't do their work ,leave their patients wet and use mechanical lifts alone risking injuries. Daily call outs from same people, new hires quit after one day there.i got threatened at work by another employee even had flat tires two days later and they did nothing. I'm respectful and almost 26 yrs experience and don't deserve the treatment they gave me. No one is safe to work there because if they don't like you they will rid of you. Good luck to my old fellow workers! And the patients that love me I'll miss you too!
The Garay family
Portland Health And Rehabilitation was very rude and unprofessional. They hired me and one of the RN nurse was very rude to me. The next day they fired me, they said they fired me because I went into the break room too much, but every time I went into the break room was to wash my hands. I guess nobody else washes their hands there. They don’t want to hear what was really going on the down stairs people and how rude the nurse was to the workers. Would give a zero star if i could.
Anastasia Ramos
Portland Health And Rehabilitation was very rude and unprofessional. They hired me and one of the RN nurse was very rude to me. The next day they fired me, they said they fired me because I went into the break room too much, but every time I went into the break room was to wash my hands. I guess nobody else washes their hands there. They don’t want to hear what was really going on the down stairs people and how rude the nurse was to the workers. Would give a zero star if i could.
Nunu
I was hired for 11-7 after someone decide to not come back when she was first hired, & only orientated for two days. During my orientation two people in administration were cussing about the facility losing money & how he doesn’t give a f. I only worked two nights When Bridgette called me to tell me “You’re off the schedule, this is not working”.without giving reason or clarifications. I’m not sure what happened between the nights. I am not huge befriending but just being cordial with co-workers, I believe work is work nothing more. I’m happy I have a full time day job elsewhere , however I believe this place is unprofessional, racist,& doesn’t care for their employees.
Talisha Webb
This facility deserve 5 stars. I've been working as a CNA for 23 years this is by far one of the best nursing homes I ever work for. I never seen a facility so organized, structured and clean. Mind you, I've only been working there a month and it's the best decision I made. I truly recommend this facility. The staff cares about their residents and workers.