Kazumi is wonderful! She shapes, laminates, and tints my brows and they always come out looking amazing. She takes her time to make sure everything is exactly how I like it. On top of her talent, she’s also incredibly friendly and easy to talk to, which makes the whole experience so enjoyable. I always leave feeling more confident. Highly recommend her if you’re looking for a talented brow expert!
April 2025
Great experience at this location with Kazumi and Maggie. Both very friendly, knowledgeable and happy to help in any way. Melanie, mgr, also very friendly and helpful. Thank you Ulta Old Saybrook!
March 2025
The managers at the Old Saybrook Ulta location were great by resolving a situation today. I was given some inaccurate info over the phone and drove out 50 minutes as this is the only location with a particular brand I was looking for. She gave me a comparable discount and remained professional and calm throughout my frustration. I will visit this location again.
Kazumi is wonderful! She shapes, laminates, and tints my brows and they always come out looking amazing. She takes her time to make sure everything is exactly how I like it. On top of her talent, she’s also incredibly friendly and easy to talk to, which makes the whole experience so enjoyable. I always leave feeling more confident. Highly recommend her if you’re looking for a talented brow expert!
Great experience at this location with Kazumi and Maggie. Both very friendly, knowledgeable and happy to help in any way. Melanie, mgr, also very friendly and helpful. Thank you Ulta Old Saybrook!
The managers at the Old Saybrook Ulta location were great by resolving a situation today. I was given some inaccurate info over the phone and drove out 50 minutes as this is the only location with a particular brand I was looking for. She gave me a comparable discount and remained professional and calm throughout my frustration. I will visit this location again.