Brought my daughter’s iPhone 12 to be repaired because it was stuck in a 4013 “boot loop” and of course none of her data was backed up. I explained what was going on and that the Face ID hadn’t worked for awhile. We needed the phone out of the loop and back to functioning so all the data could be retrieved. They were able to find that moisture had gotten inside and caused the damage to the proximity sensor, disconnected it and the phone is back up and running! And they even installed a new screen protector. Saved the day!
January 2026
UBreakiFix has come thru once again. Outstanding friendly service right here in Norwich. They have now fixed cracked screens on multiple iphones & an ipad for me with zero issues. Same day service can’t be beat. Highly recommend!
November 2025
Excellent experience. JP was pleasant and helpful. He delivered above expectations. I will return anytime I have a need. Also will promote this location at every opportunity thanks to JP.
Brought my daughter’s iPhone 12 to be repaired because it was stuck in a 4013 “boot loop” and of course none of her data was backed up. I explained what was going on and that the Face ID hadn’t worked for awhile. We needed the phone out of the loop and back to functioning so all the data could be retrieved. They were able to find that moisture had gotten inside and caused the damage to the proximity sensor, disconnected it and the phone is back up and running! And they even installed a new screen protector. Saved the day!
UBreakiFix has come thru once again. Outstanding friendly service right here in Norwich. They have now fixed cracked screens on multiple iphones & an ipad for me with zero issues. Same day service can’t be beat. Highly recommend!
Excellent experience. JP was pleasant and helpful. He delivered above expectations. I will return anytime I have a need. Also will promote this location at every opportunity thanks to JP.