Mr. Handyman of Norwich, New London and Glastonbury

Recently moved into a newish home in Norwich CT from out of state. Bought the property sight unseen so we were expecting a few "situations" to pop up. 3 months post move-in, we discovered termites working their way through the framework around an exterior garage door. Jesse came over to assess the damage and then advise. Extremely prompt. Extremely courteous and professional. He worked alongside us to come up with a plan to replace the door. Established a budget with us. Worked through every conceivable angle to overcome the termite problem, and he even advised how to flex the budget where it might extend us too far. We pulled materials, and he was back within the week. New door installed within hours. Tight; well built. Complete improvement to the entryway ... AND used synthetic materials over wood. Area around entry cleaned and cleared. All detritus hauled away. Jesse (and Mr. Handyman - (as Cody was also very considerate and prompt with scheduling)) truly went above and beyond installing solid product and helping overcome all issues.

James was fantastic. professional and skillful from start to finish. The process was seamless and knocking out our list in one session saved us time and frustration. Use Mr. Handyman of Norwich if you have a list of miscellaneous to do's. It's worth it.

Prompt, efficient service. James came to our home today and performed all the services we requested. Highly recommend

Jesse Craig was very knowledgeable of the problem with my squeaky stairs,he went above and beyond to make sure every noise was gone.He was very neat and cleaned up everything after he was done.A job well done.I would also like to commend Cortney for setting up the estimate and repair in a timely manor.Thank you all,Ten **********s

Outstanding service from start to finish. I wish all home maintenance services were run this well. They set the bar pretty high and in the future they are our first call. We had a large decorative mirror hung in our dining room. Our technician, Jesse had the expertise and equipment to handle the installation. Could not be happier. Why take chances with other outfits? Read their reviews and then give them a call.

Courtney, The sales rep, was awesome.
Also thank you for Jesse Craig. The technician that came out that did the physical appraisal although I never met him in person I spoke to him over the phone. He explained in details the appraiser procedure and he was very professional, he represented, Mr. Handyman, and a very professional way. It’s technicians like him That place your company light years above the rest.. I just wanna make sure that he gets Credit and recognition he deserves.
(kudos to him) ⭐️⭐️⭐️⭐️⭐️/????
Thank you in advance, for all your help.

Excellent work at a fair price. I will use this company again.

Exceptionally well-run biz and Jesse & James are absolutely top-notch...very personable, and they know more about your project than you do (or I did!). Reliable, can-do dudes who can do just about anything and are very patient with seniors. Veritable godsends!

I will definitely be using this company in the future for other home improvement needs that arise.For some background, I have an older home (early 1960's) and the doors that came with the house were warped, hollow-core, inefficient and ugly. Trying to replace them has been a chore. Mr. Handyman is the 3rd company we have tried this year, 6th that we have tried since we bought the house, with each contractor identifying more and more reasons that they did not want to replace the doors or how complicated it would be to replace them. Earlier this year we purchased new doors with one contractor who dropped out, and upon finding a new contractor they advised us that the threshold for each door needed to be a custom depth because the original doors were much deeper than a standard size today (which was not communicated by the other contractors.) After telling us how we could still use the doors we had, that contractor suddenly became difficult to pin down to schedule the work to be completed. Enter Mr. Handyman. Their website was very easy to use, I was able to request a quote for exterior door installation and the office manager called me the same day. I explained my situation, she told me she had someone who could take care of the job and about how many hours it could take, and we got the work scheduled to be completed.Jesse was the "handyman" assigned to my work, and he was very professional, knowledgeable, and skilled. While Jesse could see that this would not be a quick task, he was up for the challenge and completed the work in fairly close to the agreed upon amount of time. He spent two days here, one day he was assisted by his colleague James (who was also very professional) and the second day on his own. Our back door and storm door were removed and new ones installed, and then our front door was removed and a new one installed. While each door had its own quirks to be handled, he completed the work and took care to make appropriate recommendations for how to solve any issues that came up. The cost for the work completed was very reasonable. I would recommend this company to anyone who needs prompt, professional service at a reasonable price.

Thank you Jesse for a job well done. My apologies for having to work around so many people.