We had a water pipe burst in our kitchen and flooded the floor below. We called Precision restoration, they guided us how to shut off the main water, then came out within the hour and addressed the problem. Guided us through the insurance claim. Start to finish highly recommend this company for property damage restoration and water mitigation.
About Precision Restoration
Precision Restoration is a highly regarded business known for its exceptional service in handling water damage and restoration. Customers have praised the team's responsiveness and professionalism, often highlighting the quick response time, with many stating that they arrived on the same day they were called. Sam and his team are noted for their excellent communication skills, providing regular updates and maintaining transparency throughout the repair process.
Clients have expressed gratitude for the stress-free experience, as Precision Restoration efficiently manages everything from mold remediation to coordinating repairs with insurance companies. The staff is described as reliable and hardworking, with some customers mentioning significant cost savings they achieved through their expertise in dealing with insurance claims.
Overall, Precision Restoration has built a reputation for going above and beyond to ensure customer satisfaction. Whether responding to emergencies like water heater failures or managing extensive repairs, the team is committed to delivering quality service and maintaining clear communication. For anyone facing water damage, Precision Restoration comes highly recommended for their dedication and effective solutions.
Reviews
they are honest and fair.
We had an excellent experience with Sam and his team.
We had water damage through our roof that leaked into the house. After two different roofing companies came out and were either non-responsive or lackadaisical in trying to fix the problem, we called Precision. They were out the same day and we had a plan in place for repairs and an insurance claim even before they left the house. Sam is incredible responsive, which I've found to be rare around here: he texts updates regularly, and even switched subcontractors mid-job because one wasn't being responsive enough. They ultimately oversaw us having a new roof put on, remediation and fixing mold damage in multiple rooms, and kept things moving quickly and all the liaising with the insurer. We got everything done with only our deductible out of pocket.
If you have water damage and need someone who is going to go above and beyond, call Sam.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
124 Market Square, Newington, CT 06111
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