Marketing in New Haven

“I had the pleasure of meeting Janice Christopher at the NAPO National Conference and later connected with her 1-1 to discuss my website and marketing strategy. Janice is incredibly knowledgeable, insightful, and generous with her expertise.

During our conversation, she offered thoughtful, actionable feedback on my website content, messaging, and overall positioning. She helped me see where my marketing could be clearer, stronger, and more aligned with the clients I want to serve. I left the conversation with ideas I could actually implement, not just general marketing advice.

Janice has a wonderful ability to look at a business, understand its value, and help communicate that value in a way that feels authentic and strategic. I learned so much from her and would highly recommend her to any business owner looking to improve their marketing, website messaging, or brand positioning.“

“Working with IMPACT was a really great experience. We came into the project with a complex website and a lot of moving parts, and their team did an excellent job keeping us focused, organized, and moving forward.

They brought real value beyond just the design. They helped us work through complex content, tighten up our messaging, and clearly tell our story. They also took the time to make sure we understood how the website works, which made the transition to launch smooth and stress-free.

Shout-out to Mary, Nancy, Vin, and Daniel! Everyone we worked with on the IMPACT team was knowledgeable, responsive, and truly invested in our success. They felt like a real partner throughout the process, not just a vendor. We’re very grateful for their guidance, support, and collaboration, and we’re proud of the website we built together.“

“I interviewed two other marketing & advertising companies, for Web Design, before going with Krative. What I love is that, from the very beginning, they LISTEN! Not just listening for what you want, but they listen & try to learn who you are & about your business & intentions. My website not only looks exactly how I imagined, but it is also highly optimized for SEO and my business has grown so much just from new customers (who are actually in my target market) finding the website online. I highly recommend Krative and am planning to work with them in the future for more projects“

“From the business: 11 years and never a bad review. The below review is extreme, petty and misleading. I reached out personally to Dennis Adams and shared the fact that an employee of his company contacted our firm 1/14/14 for help. She stated her needs as she understood them and that they had used another firm but admired our portfolio more. Makes sense, we are a world class firm. She also stated her budget was "under $50,000" which was a question we asked via a drop-down menu. It was the lowest a prospect could say they had for a budget while contacting us. My colleague professionally and thorough responded in under 48 hours at 2am. Excellent response time. An excerpt: "It is extremely difficult to prepare any proposal without a better understanding of your needs, timeline and a definite budget. I've prepared a list of questions that will help me further understand your true needs and determine whether we are the best fit to work with you. If you could please take a few minutes to respond to these I would like to have a follow-up call before committing resources to developing a holistic proposal for you." Her response 4 days later "i've decided to use another service" Now what is critical here is the fact that he said " we need to determine whether we are the best fit to work with you" After her short response it was clear we were not. They went with a different small mom and pop firm. Several months later Dennis reaches out himself for another project and was met with as much time as my colleague was afforded after taking the time at 2am to respond to Katie. Part of the reason was that the previous project that Katie was inquiring about was not launched and showed that things were not ready to move forward. Additionally, why should he? Time is money and my colleague had already determined that they were not a fit and that they had wasted his time. That the company had champagne taste and a beer pocket which is further evident when you see the work that they paid for and launched. Additionally, the 2nd project he contacted us about still has not launched 2+ years since his review where Dennis throws his big-budget around (joking about big). We are a premium service provider and turn down accept and reject projects of all sizes and shaped companies from local startups to fortune 50. Take a look at our portfolio. We are not McDonalds. We are not a value meal. We do not have to sell or provide our services to anyone unless we want to. What kills me worse is the fact that after I emailed Dennis to smooth things over he stated he was "extreme" and gave us one star because he "wanted to get our attention." He claimed/assumed that my colleague's response was templated and that other firms had asked similar templated questions. That proves that Katie didn't give enough information in her requests. No real firms could form an opinion about their business or Business needs. Additionally, he said that some firms had immediately replied with a quote...ha! that doesn't sound desperate. Does the above really warrant such a review? One star? A review at all? I could understand if we took his business and didn't deliver. This guy never made it to the table. He also has no picture and one review ever - toward us. This was targeted. Maybe to help his preferred vendor. Maybe he's just a sad, angry man and we enraged him when we gently pushed Katie back with qualifying questions or didn't respond to him for lack of interest of working on his business. That deserves this type of vindictive nonsense? Sites like Yelp are great until people think they can jump on them angry looking to be "extreme" while bullying people and companies. I stand by my team. Give me the chance again and I wouldn't take his business. I am the former CEO and founder. I can't believe yelp even let his review go live. Make your own decision.“

“I have the pleasure of working with Webnet, and I must say, they are nothing short of exceptional. In a digital age where a strong online presence is key, Webnet emerged as our invaluable partner, combining marketing with website design expertise. I am very very pleased! one of the best business decisions to help us grow!“