Reviews for R+L Carriers
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Ratings
Google: 2.9/5
R+L Carriers
475 Research Pkwy, Meriden
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could not be more be more pleased about the delivery of a 380+ pound DR Log splitter - to arrange local delivery, I talked several times to the office- all calls were promptly answered - staff was well trained- Caroline was my main contact, remembered me from the prior call and offered two dates for delivery -The delivery driver arrived exactly on time- was very helpful - rather then just dropping off crate at the curb, he used his power lift to bring it some 80 feet to the garage -bottom line -Excellent people led to an excellent experience with R &Ldirk vanderblue
After reading so many of the negative reviews here, I was rather disturbed that the company which I purchased my product through used this carrier, but I need to make clear that my experience could not have been better.The tracking was good, and gave me a pretty good idea as to what day the delivery would be made.The dispatcher called me on the day of delivery, and left a detailed message letting me know that the product was enroute.When I called back, not only was a greeted by a very polite lady, she gave me a very good "guesstimate" as to when the delivery would occur, and told me what towns deliveries were occurring in prior to mine, so I could really get a god idea...read full review
Our product arrived in excellent condition and the R+L trucker delivering was polite and helpful. This also goes for the phone customer service. I was very concerned reading all these bad reviews and expected the worst. The pallet material (130 lbs) and the heavy petrified wood sink arrived without any damage. Great service.