About Castle Heating & Air Conditioning
Reviews for Castle Heating & Air Conditioning
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Castle Heating & Air Conditioning is a highly recommended business known for their exceptional service and professionalism. They handle emergencies promptly, with technicians like Craig who are skilled, reliable, and affordable. Their attention to detail, honesty, and ability to answer questions satisfactorily have earned them positive reviews. The company is praised for operating on weekends and being recommended by both friends and industry contractors.
Replaced a problematic 20+ year old AC unit in May 2026, the new unit, installed by Castle has been running flawless ever since. Their pricing was very fair, they showed up on time and as an engineering type guy I can say the work was top notch. I was very nervous due to the difficulties with the old system but, after running some calculations, Sam fully explained to me why the old system had problems and how they were going to solve them. Small family company...I highly recommend
I wanted to take a moment to recognize the technician who came to my home today.
I was extremely impressed with his professionalism, knowledge, and diagnostic approach. Rather than jumping to conclusions, he took the time to understand the history of the system, thoroughly inspect it, and explain what he was seeing in a way that made sense.
What stood out most was that he wasn’t looking for the easiest answer or trying to sell me something. He methodically worked through the possibilities, checked the system pressures, inspected the components, and explained his findings regarding the high head pressure, potential refrigerant flow issues, and the missing...read full review
I just want to say That I had a gas leak that Eversource found on a routine inspection .I have an old furnace , I am a new homeowner , I called around a couple of places . I received a call back from Castle and the lady on the phone I don't remember her name but she was accommodating and nice she narrowed my window of expected time of arrival so that i can work a 1/2 day thanks for that . when I got home I received a call from Sam who is the technician . he was very prompt, He completed with in 1 hr . I called him back after he left because my pilot went out. He was going to come back the next day after I get out of work . He was compassionate towards my family's...read full review