About JCPenney
Reviews for JCPenney
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The JCPenney Salon offers a welcoming environment where clients can enjoy a variety of hair services, including haircuts, hair coloring, and specialized styling for events. The salon's talented and licensed stylists are experienced in complex hair design techniques and are dedicated to making clients feel confident and satisfied. One stylist, praised for her exceptional skills, listens carefully to clients' needs, ensuring they receive exactly what they want. The salon focuses on customer service and expertise, making it a great choice for anyone looking to refresh their look or prepare for a special occasion. The JCPenney Portrait area has also received positive reviews. Customers have praised the staff, such as Malakai and Cristian, for their helpfulness and ability to accommodate last-minute requests. The staff's friendly demeanor and enjoyment of their work have contributed to a positive experience for customers. However, there have been some instances of poor customer service, with one customer mentioning a rude cashier. Despite this, the majority of reviews highlight the salon's commitment to providing excellent service and expertise.
Great sales today! The cashier woman was very friendly and helpful! Even when I had a price question she was patient and fixed the error of the price the computer scanned. Some customer service agents will give huge attitude on things like that but not even a trace from her. Very very happy with the customer service! I will happily continue to shop here!
My family and I walked into the Portrait area without an appointment (we didn’t realize we needed one), Malakai was very generous and squeezed us in before the next appointment which was in about 30 minutes. We only wanted to take a few photos and he was a great help getting my infant brother to smile in the photos! The next appointment never ended up showing, and Cristian was a big help during checkout as well. We were looking for a place to take our family photos last minute and these boys didn’t disappoint. Very grateful and very satisfied with our experience! Malakai and Cristian seem to enjoy their job, which made our experience that much better.
The cashier who is older lady and I think she was Muslim was rude and and i never had a problem there and I refused to go back there cause of her and I am mother of 9 kids and I rather travel 45mins to another jcpenny