My name is Austin Ladd I have been a customer of this establishment for over a year Thursday I came home to realize I was running low called two different numbers with one going to voicemail and the other ringing with no answer or return call, I was in a panic before this storm comes in as I have a wife and 3 young kids and I’ll be out clearing snow, I don’t know what has happen to this company but I will no longer being do business with them, if your in the New London County area I highly recommend Town & Country out of Voluntown they delivered oil to me today with out being a customer and now have earned a customer for life.
Amanda Boushee
Dec 2025
Queen bee saved the day right before christmas. Things were ify then they were able to come in an save the day. Christmas was warm and we were able to shower. It was great. Using queen bee is a good choice when picking oil.
Greg Shinkovich
Dec 2025
Definitely not the quickest oil delivery then they don't show up the date they say they will then they leave you hanging. Tried text message and calling them about my delivery left my number they will not try to call you back they just leave you in the unknown. finally got smart canceled my order in called viking
joseph rogers
Jan 2025
Queen Bee's has earned a client for life. Not only did they return my call on a federal holiday, but they went above and beyond in delivering oil to my residence a day before the agreed upon scheduled delivery date. They are prompt, have great customer service, and some of the best prices around. If you are in Windham or New London counties, I highly recommend them over the big corporations. They even give discounts for military and seniors. Give them a call, you won't be disappointed!
Lisa Desrosiers
Mar 2024
We have been with Queen bees for years and always amazing! Love the lady in the office.
vanessa pedraza
May 2023
Very dissatisfied with the lack of customer service I’ve received. Will not be using again!
Laura D.
Apr 2022
Installed a friend's boiler wrong. Had to replace parts, rewire. Still doesn't work properly. Needs to call in a reputable company. I will file a complaint with the dcp.
michael soriero
Jan 2022
Super service and competitive pricing
John C.
Nov 2021
If I could give zero stars I would. And it's a shame. They used to be quite good, but completely blew it this last season. Queen Bee used to have exemplary customer service and great field staff. I used them exclusively for the last 10 or so years. However, the last time I called for oil, I was promised that they would be there on Friday. No show. On Saturday I ran out of oil. I used 5 gals of diesel to get going. I called on Saturday, was told it would be a $100 charge for an emergency delivery. I pointed out that it wouldn't be an emergency if they delivered when they said they would. I'm not paying that fee; I added more diesel and waited for Monday. Monday comes and goes; again - no show. Tuesday I'm told that they will deliver today for sure. Again, NO SHOW. I finally get them Wednesday, and the person on the phone (new person every time I call) says, "Oh no, we were out there Saturday and we could only get a few gallons into the tank; you are already full. We will have to charge you the emergency fee and a service fee." I told her that was impossible as I ran out and the gage shows no oil. She then tells me that gauges don't always work and infers that I'm a liar to get out from the fee. I came utterly unglued at that point. I will spare you my hysterics on the phone, but a Long story short (or shorter) THEY DELIVERED TO THE WRONG HOUSE!!!! Once light dawned over Marble Head - she rescheduled my delivery. Still took two more days of no-show before I finally got my delivery. Then, THEY WANTED TO CHARGE ME FOR THE 6 GALLONS THEY DELIVERED TO THE WRONG HOUSE!!!! My wife asked our family doctor to sedate me at that point; she honestly thought I was going to have a stroke. WORST OIL COMPANY EVER. Plus they screwed up my bill, and it took them several months to invoice me correctly. I wouldn't trust them with directions to the men's room, let alone my heat. One can only hope that the screw-ups I talked to last year are now exploring options in the wonderful world of fast-food service. Because as an oil company they totally suck. The market drives price; my mom can deliver cheap heating oil better than this company can, and she's been dead 15 years. I'll gladly pay their competition double just to never again deal with this ridiculous group. If you haven't caught on yet; I don't like them. Save yourself - buy elsewhere....
Jennifer Erickson
Mar 2021
Queen Bee Oil is dependable and always goes the extra mile to take care of their customers! Highly recommend Mr Holland and his excellent team!!!
Austin Brooks
My name is Austin Ladd I have been a customer of this establishment for over a year Thursday I came home to realize I was running low called two different numbers with one going to voicemail and the other ringing with no answer or return call, I was in a panic before this storm comes in as I have a wife and 3 young kids and I’ll be out clearing snow, I don’t know what has happen to this company but I will no longer being do business with them, if your in the New London County area I highly recommend Town & Country out of Voluntown they delivered oil to me today with out being a customer and now have earned a customer for life.
Amanda Boushee
Queen bee saved the day right before christmas. Things were ify then they were able to come in an save the day. Christmas was warm and we were able to shower. It was great. Using queen bee is a good choice when picking oil.
Greg Shinkovich
Definitely not the quickest oil delivery then they don't show up the date they say they will then they leave you hanging. Tried text message and calling them about my delivery left my number they will not try to call you back they just leave you in the unknown. finally got smart canceled my order in called viking
joseph rogers
Queen Bee's has earned a client for life. Not only did they return my call on a federal holiday, but they went above and beyond in delivering oil to my residence a day before the agreed upon scheduled delivery date. They are prompt, have great customer service, and some of the best prices around. If you are in Windham or New London counties, I highly recommend them over the big corporations. They even give discounts for military and seniors. Give them a call, you won't be disappointed!
Lisa Desrosiers
We have been with Queen bees for years and always amazing! Love the lady in the office.
vanessa pedraza
Very dissatisfied with the lack of customer service I’ve received. Will not be using again!
Laura D.
Installed a friend's boiler wrong. Had to replace parts, rewire. Still doesn't work properly. Needs to call in a reputable company. I will file a complaint with the dcp.
michael soriero
Super service and competitive pricing
John C.
If I could give zero stars I would. And it's a shame. They used to be quite good, but completely blew it this last season. Queen Bee used to have exemplary customer service and great field staff. I used them exclusively for the last 10 or so years. However, the last time I called for oil, I was promised that they would be there on Friday. No show. On Saturday I ran out of oil. I used 5 gals of diesel to get going. I called on Saturday, was told it would be a $100 charge for an emergency delivery. I pointed out that it wouldn't be an emergency if they delivered when they said they would. I'm not paying that fee; I added more diesel and waited for Monday. Monday comes and goes; again - no show. Tuesday I'm told that they will deliver today for sure. Again, NO SHOW. I finally get them Wednesday, and the person on the phone (new person every time I call) says, "Oh no, we were out there Saturday and we could only get a few gallons into the tank; you are already full. We will have to charge you the emergency fee and a service fee." I told her that was impossible as I ran out and the gage shows no oil. She then tells me that gauges don't always work and infers that I'm a liar to get out from the fee. I came utterly unglued at that point. I will spare you my hysterics on the phone, but a Long story short (or shorter) THEY DELIVERED TO THE WRONG HOUSE!!!! Once light dawned over Marble Head - she rescheduled my delivery. Still took two more days of no-show before I finally got my delivery. Then, THEY WANTED TO CHARGE ME FOR THE 6 GALLONS THEY DELIVERED TO THE WRONG HOUSE!!!! My wife asked our family doctor to sedate me at that point; she honestly thought I was going to have a stroke. WORST OIL COMPANY EVER. Plus they screwed up my bill, and it took them several months to invoice me correctly. I wouldn't trust them with directions to the men's room, let alone my heat. One can only hope that the screw-ups I talked to last year are now exploring options in the wonderful world of fast-food service. Because as an oil company they totally suck. The market drives price; my mom can deliver cheap heating oil better than this company can, and she's been dead 15 years. I'll gladly pay their competition double just to never again deal with this ridiculous group. If you haven't caught on yet; I don't like them. Save yourself - buy elsewhere....
Jennifer Erickson
Queen Bee Oil is dependable and always goes the extra mile to take care of their customers! Highly recommend Mr Holland and his excellent team!!!