About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses provides a professional and helpful customer service experience. Staff members at the Farmington location are knowledgeable about lenses and take the time to explain options. Customers report positive experiences with staff, including the store manager and sales associates, who go above and beyond to assist with finding the right glasses and ensuring affordability. Prices are considered reasonable compared to other eyewear stores. Many customers appreciate the fast and friendly service, with staff like Dr. Koslov and GM Carlo praised for their professionalism, patience, and kindness. The store is known for accommodating short notices and offering a wide selection of glasses to meet everyone's needs. Overall, visitors leave feeling comfortable and well-treated during their purchasing experience.
Excellent service from the very beginning. The staff was kind, attentive, and always willing to guide us through the entire process. Even though Spanish is not their native language, they made a great effort to assist us in Spanish and even helped with translation during the vision exam. Carlie, a very sweet woman, was the one who guided us through this excellent experience. I live in Florida and was able to give a special gift to someone close thanks to the great service at this optical store.
I went to American best for new men's glasses, they were very helpful and friendly, they help me pick out a new pair of glasses, I went to several different eyeglasses locations and I had a pair saved at lenses crafter ,I told my wife this is the last place if we don't find one then we go to lense crafter,we'll I found a pair that all the other places didn't have and Kari the general Mgr help me ,she took care of me and told me how much it would cost and I was sold ,she fitted me and did everything she was supposed to do and beyond, she was very friendly and professional, I will definitely come back to this store and so will my wife for her glasses next month .I would...read full review
I had heard about America’s Best and this was my first time going there . It started out first with my phone call to the Farmington CT store and my call was excellently handled by Store Representative Carlie who was so friendly and helpful and knowledgeable about my situation with my insurance and she handled it so excellently and made sure that there would be no problems. She explained everything in detail and made sure I knew everything before I come to the store. I arrived at the store and was very impressed and very pleasantly greeted by Carlie and my wait was a very pleasant experience to be escorted and shown all the glasses and which ones look very good on...read full review