America's Best Contacts & Eyeglasses provides a professional and helpful customer service experience. Staff members at the Farmington location are knowledgeable about lenses and take the time to explain options. Customers report positive experiences with staff, including the store manager and sales associates, who go above and beyond to assist with finding the right glasses and ensuring affordability. Prices are considered reasonable compared to other eyewear stores. Many customers appreciate the fast and friendly service, with staff like Dr. Koslov and GM Carlo praised for their professionalism, patience, and kindness. The store is known for accommodating short notices and offering a wide selection of glasses to meet everyone's needs. Overall, visitors leave feeling comfortable and well-treated during their purchasing experience.
The experience of the eye exam, followed by the measurements of the glasses with exceptional service was awesome to say the least. The experience felt like I was a family member and not just a customer. Thank you members of the American Best Farmington branch.
Staff is so very helpful, including helping with my insurance.
Stand out: Staff are incredibly nice and kind. Made me feel so much more comfortable than I have anywhere else. The best!!
Excellent service from the very beginning. The staff was kind, attentive, and always willing to guide us through the entire process. Even though Spanish is not their native language, they made a great effort to assist us in Spanish and even helped with translation during the vision exam. Carlie, a very sweet woman, was the one who guided us through this excellent experience. I live in Florida and was able to give a special gift to someone close thanks to the great service at this optical store.
1600 SE Road Ste 7, Farmington, CT 06032
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