About Kelly-Fradet Lumber
Kelly-Fradet Lumber is a privately and locally owned business with 70 years of experience and over 600 years of combined employee expertise. They have convenient locations and offer competitive pricing on high-quality materials from top brands. Their fleet of delivery vehicles ensures quick and reliable delivery, and they have a jobsite support team available for both professionals and consumers. Kelly-Fradet is known for providing accurate estimates for various products including windows, doors, engineered lumber, and cabinetry. Customers have praised their excellent service, with one customer mentioning a last-minute lumber order that was delivered in just two hours. The delivery driver was noted for being friendly and professional. Another customer appreciated the help of an employee named Savannah, who was described as polite, helpful, and pleasant. Savannah assisted with a special board and stain purchase and had everything ready for the customer to load into their truck. In addition, Kelly-Fradet's customer service was highlighted through their collaboration with a customer on a deck and railing update project. The customer worked with David Rice, who was commended for his prompt and professional communication. The customer expressed gratitude for the exceptional customer service provided by David and Kelly-Fradet, stating that it is still possible today. Overall, Kelly-Fradet Lumber offers high-quality materials, excellent customer service, and reliable delivery.
I used KF for installment of a new front door. They did not do the actual install, but they helped me ensure that the door slab plus frame and sidelight window were the correct size that then my contractor would put in the door. It was somewhat more complicated than I thought, and yet felt comfortable and confident with them at the helm. Paige was extremely helpful and communicative along the way, making for such a pleasant experience and removing the stress from what could have been an otherwise daunting project.
We recently remodeled our kitchen and installed new windows and a front door with Kelly Fradet’s in Ellington. We are incredibly happy with both the service and materials! Paige did an amazing job designing our kitchen and she was wonderful to work with- so patient and knowledgeable! Paige truly went above and beyond-the epitome of great customer service! Dave lent his expertise to our new lock! Many thanks to all the wonderful staff! We will definitely be back!
Rick and Heidi Chromik
We used Kelly Fradet in Ellington twice in the past 4 years, and worked with Paige.
She is wonderful to work with; EXTREMELY, knowledgeable, listened to not only the “look” we wanted but also our budget and guided us through the whole process. I especially appreciated her patience with me as i had so many questions! Thank you Paige- I don't anticipate having another kitchen planned in my future but will recommend Kelly and YOU to anyone i know who is looking for cabinets or other building materials!
Best, Judite and Carlos