About THE GRANITE CITY
Reviews for THE GRANITE CITY
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Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: 10AM - 2PM
Sunday: Closed
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accepts credit cards
THE GRANITE CITY is a stone fabricator located in East Hartford, CT, specializing in granite, marble, quartz, quartzite, and Dekton for various projects, including countertops, vanity tops, and outdoor kitchens. The company is noted for its quick turnaround times and OSHA certified installation teams, servicing areas across CT, MA, and RI. Many customers praise the flawless templating, cutting, and installation processes. However, some reviews highlight issues, particularly with sink cutouts, which led to installation challenges. Despite this, the overall customer experience is often described as great, with staff members being professional and attentive, ensuring clients are satisfied with their selections. The company is recommended for its quality work and customer care, though there may be inconsistencies in service.
We had such a great experience with the entire process of purchasing our quartz countertop from Granite City. Natasha was absolutely wonderful throughout the whole process. She ensured we were getting what we wanted and understood the details of everything. She took time to ensure we were happy with what we picked. The installation process was also great and the installers were so kind and professional.
We just received our countertop from Granite City. The experience was amazing! Their customer service was so friendly and accommodating. From answering countless questions to picking the piece we wanted from the main slab, and the installation at the end. It was flawless! I can highly recommend buying from them. Thank you for the best experience!!!
Had a really rough start with their representative. I was extremely misinformed and her communication style was abrasive. Asked to speak with management/owner and ended up having a really positive experience with him. Still did not get to go with the sink style that I wanted for the fear of being delayed but he was kind and extremely easy to work with. Overall I am pleased and would recommend.