About SERVPRO of Danbury / Ridgefield
SERVPRO of Danbury / Ridgefield is a locally owned and operated restoration and remediation company with over 32 years of experience in the Danbury area. The team is highly trained and certified through the IICRC, industry certification, and standard organization. They specialize in cleaning and restoring properties affected by fire, smoke, or water damage, serving residential, industrial, and commercial clients. Customers praise the team's professionalism, respect, and helpfulness, with Sondra and Willis standing out as exceptional representatives of the company. Recently, the team responded promptly to extensive water damage in a condo caused by a leak from the unit above. They brought in fans, dehumidifiers, and tested walls and ceilings thoroughly for water and moisture. An asbestos expert was also sent out to ensure safety. After several days of drying, they cut out damaged walls, ceilings, and carpet, covered all areas with plastic for health reasons, and cleaned the entire home to make it dust free. Throughout the process, Sondra answered every call and question patiently, explaining each step and providing reassurance during a stressful time. The project manager was very communicative with the homeowner’s son, maintaining professionalism and timeliness. Every worker was courteous and empathetic. The reconstruction manager assessed the damage, and the owner followed up to address concerns about mildew and mold. Overall, SERVPRO of Danbury / Ridgefield is a trusted and reliable partner for property damage restoration, making stressful situations easier for homeowners. They also handle smaller issues, such as a ceiling leak, where Willis sent Drew and Conner on a Sunday to quickly resolve the problem. The crew was kind, knowledgeable, and fast, turning a potential nightmare into a manageable task. Customers find their service thorough, careful, professional, and pleasant, and would call them again for other cleanups, including outdoor tasks like picking up glass when the weather clears.
I highly recommend this company. Very easy to schedule, and went above and beyond with customer service. The workers were professional and welcoming, answering any questions I had and explained. I would hire them again.
I had a great experience with ServPro! My first contact was with Sondra, and she immediately made me feel calm, supported, and reassured during a moment of panic. She was incredibly kind and helpful from the start. The crew who came out was just as great, professional, responsive, and communicative throughout the entire process. They answered questions quickly and made a difficult situation much easier to navigate. I’m truly grateful for their help and would highly recommend them.
Servpro responded quickly and handled our water mitigation and drying process professionally from start to finish! Their team was efficient, communicated clearly, and made a suboptimal situation much easier to manage. The equipment was set up properly, the drying process was thorough, and they kept everything clean throughout the job. Really appreciate the prompt service and professionalism. Highly recommend!