About JCPenney Salon
JCPenney Salon offers a variety of services, including haircuts, color applications, and styling for special occasions. The salon features a range of hair products and brands, with a decent selection in the men's department. While the store's layout can be a bit sparse, with low inventory and empty floor space, the staff is friendly and knowledgeable. However, the salon's staffing levels can be a drawback, with few employees on the sales floor and centralized cash registers that limit their movement. Despite this, the salon has a good selection of men's clothing and can be a decent option for those looking for a specific item. In the salon, customers can expect a positive experience, with friendly and efficient stylists who take the time to listen to their needs and provide helpful tips. Overall, JCPenney Salon is a good choice for those looking for a haircut, styling, or shopping experience.
With low overall rating reviews, this review covers the layout and my walkthrough. Most of the items I found here seemed to be low in inventory, which isn't too surprising with retail today. I'm sure at one point years back, there was a lot more. The selections had quite a variety, with many brands that rang a bell and some others not. The men's department carried quite a decent amount which I was pretty thrilled with. I found myself checking some items one by one. For killing time, you can't go wrong with doing that. The number of employees found on the sales floor is crazy, none to be found with many at the register. It would be awesome to see an improvement with more staffing, for those who need assistance. There are three main entrances, two in the main hallway upper and lower, and one on the upper level at the food court.
If you walk into JCPenney, you'll notice that the racks are far apart and there's a lot of empty floor space....it kind of reminds me when I worked at Miller and Rhoads back in the day and when we were going out of business and the racks kept shrinking and the floor space seemed to grow! But....what's weird here is that when we came looking for some clothes, they had a selection that rivaled Macy's and Old Navy (where we also went that day) and we ended up buying more stuff here than anywhere else. That's definitely a positive...it's nice to see they're still stocking the store, at least in men's wear. The mall has already lost Sears and Lord & Taylor, so it would be sad to see another anchor close. On the less positive side, it's hard to find people who work here. There are centralized cash registers and the cashiers really can't leave that area because they have to ring up customers. I've been in the store twice in recent memory and have never seen an associate on the floor. For me, that's not a big deal but for others who might need assistance, it's a drawback. It's clear they're trying to cut costs by keeping staffing to a bare minimum but I think they might be able to boost sales if they had sales people on the floor. If you need some men's clothes, this is a decent option in Danbury.
I don't typically leave reviews but I had a great experience here. I recently went in for the first time and had my hair cut by Jessica. It was great! She was friendly, down to earth, took the time to listen to what I wanted, and even gave me tips to help style myself at home. The rest of the staff was very friendly, knowledgeable, and efficient and the facilities were very clean. I would recommend this salon to everyone.