Pascal is the best! In fact everyone I deal with at Geek Squad in Danbury is awesome. They don't talk over your head and make sure you understand what you came in not understanding - they are prompt and thorough and trustworthy. So happy with everyone there - will return!
November 2023
I have been dealing with Keith at the Danbury Best Buy, and he has been phenomenal. I have ordered all my kitchen appliances and things have gone very smoothly. Keith is exceedingly intelligent and follows through to get the job done. Keith also worked with me to make sure I got the best prices available. I would not hesitate to use Keith for all additional purchases. As a matter of fact, I just ordered a television. One problem with Best Buy is you cannot get anybody on the phone in the store. You must depend on email or an in person visit. They do check their emails, so make to get the email from the person you are dealing with and if it's Keith, you'll always... read full review
September 2023
I had a problem with a product that I purchased. I thought I would have to have someone look at it but because it was a printer and an issue where it wouldn't print I was told to just take a new one. I was totally surprised, but they said it could be an issue with a little piece of paper stuck or a sensor problem. Not only did they handle everything beautifully, but offered to get me help getting it to the car. I declined but it was very nice to have the offer since I'm 77 and the printer was rather heavy
Pascal is the best! In fact everyone I deal with at Geek Squad in Danbury is awesome. They don't talk over your head and make sure you understand what you came in not understanding - they are prompt and thorough and trustworthy. So happy with everyone there - will return!
I have been dealing with Keith at the Danbury Best Buy, and he has been phenomenal. I have ordered all my kitchen appliances and things have gone very smoothly. Keith is exceedingly intelligent and follows through to get the job done. Keith also worked with me to make sure I got the best prices available. I would not hesitate to use Keith for all additional purchases. As a matter of fact, I just ordered a television. One problem with Best Buy is you cannot get anybody on the phone in the store. You must depend on email or an in person visit. They do check their emails, so make to get the email from the person you are dealing with and if it's Keith, you'll always... read full review
I had a problem with a product that I purchased. I thought I would have to have someone look at it but because it was a printer and an issue where it wouldn't print I was told to just take a new one. I was totally surprised, but they said it could be an issue with a little piece of paper stuck or a sensor problem. Not only did they handle everything beautifully, but offered to get me help getting it to the car. I declined but it was very nice to have the offer since I'm 77 and the printer was rather heavy