Amazing place with amazing people. Since joining with R3 I have completely started to transform my body. The accountability and expertise the trainers deliver is unmatched. Highly recommend!
gabby b.
Oct 2023
I love this gym! The energetic Latin vibes make me want to come back. It reminds me of the hottest clubs in Waterbury. Good vibes.
Stephanie M.
Jul 2023
I have been a member of Physique Plus on and off for the last 21 years. I have watched the decline of the gym over the years, but never thought it would get as bad as it is now. The facility is dirty and appears to never be cleaned. From looking up on the cable machines and seeing cob webs over your head, to the same toilet paper in the same spot on the floor in the bathroom for weeks on end. To spiders crawling along webs in the corner of the bathroom stall with spiders staring at you as you use the bathroom. On multiple occasions I have told the front desk I could not even go to the bathroom because one toilet was covered in poop and the other in urine. I have documented all of the filth with many photos on my phone. Parking is chaos. People park wherever and however since the white lines disappeared years ago & have yet to be repainted. The gym has the same equipment it's had since I worked there in 2005. Nothing has changed except taking away machines from gym members to make more space for R3 training because it "makes the owner more money". On average, you can expect 3 of the entire row of treadmills to be working and functioning properly. The equipment is always broken and seems as though there is no urgency to get anything fixed as it takes weeks to be back in service again. The membership fees continuously increase, but no money is ever put back into the gym. About a year and a half ago, I came back here after briefly joining Plant Fitness because I was so disgusted with Physique Plus. I came back solely out of convenience, as there is no other true gym in town. Since then I have seen the gym go through two managers. Since the most recent young manager Mike has come in, the place has made a rapid decline. The front desk staff does whatever they want. The manager goofs off with his employees behind the desk and act completely unprofessional. They workout when they should be working, fight the air in front of the mirror, sit on the gym floor and hang out, do lunges across the gym, let the phone ring and ring, hang out with their friends at the high top tables, be rude and ignore members who come in and approach the front desk, play on their phones, watch TV, all while they're being paid to "work". They blast music in Spanish so loud that you feel like you're at a club in Waterbury. I have had to ask several times if they could change the music. They try to tell me the kids like it, but the kids are the ones with headphones in, while the older generation does not wear headphones and has to listen to it. Ever since I brought it up to John, he ignores me when I walk in the gym and does not greet me. Many of the very good, nice, friendly front desk staff have since left because of their same frustrations. When I rejoined this last time nearly a year ago now, I joined on the family plan, so my 66 & 68 year old parents could get healthy & use the gym in their retirement. Last week, I went to add my sister on to the family plan, who was once on a family plan with me before. We live in the same household. I was told the owner, Shawn, has made up a new policy that no longer allows members of your family to be added to a family plan if they are not under 21 years of age. I stated this was not the case when I signed my contract a year ago. How can they just change the rules of your contract? Sounds like a breech of contract to me. Manager Mike stated he would ask Shawn if I could add her. When I was done with my workout, he and John at the front desk both ignored me for over 7 minutes before Mike finally acknowledged me and stated "what's up". I asked what the consensus was and he stated Shawn said no. My parents have not gone back to the gym since because they now feel uncomfortable. Now I'm paying for a family plan that my family can't use. I said when I find a new gym they can cancel my membership, manager Mike stated "no problem". All the original members I have spoken to feel the same and wish someone would open another gym in town. We
Jonathan C.
May 2023
Best gym in Chesire yes the price is alttile high bet you are paying for what you are getting and trust me the staff make you feel Awesome and the people hear are great I would go here anytime over planet fitness and edge they treat you like family here
Ashley Perry
Dec 2022
I’ve been an avid gym goer most of my life but it wasn’t until I started with R3 almost 4 years ago that I started seeing the results I had always wanted and envisioned. Their semi sessions are catered to your specific goals and needs which is unique compared to other gyms and they have several classes that cater to every fitness level. The coaches are motivating, personable, and fun to work with! And an added bonus- there is no intimidation factor, everyone who attends, regardless of fitness level, is supportive and friendly. These people have definitely become family over the years. I would highly recommend R3 to anyone looking to make some positive changes or gains in their life.
Ben Hawthorne
Nov 2022
R3 has been great for me - I feel better than I have in years. Excellent trainers and classes!
Olga Spaulding
Oct 2022
Great personal training program that offers customized workouts and helping clients to create healthy eating habits.
Nate H.
Feb 2022
I have been a member here for 8 years. Its the perfect gym. It is very clean and the overall vibe is great and I have had nothing but good experiences. I definitely would recommend this gym to my friends and family. Weather you are a power lifter or just somebody that likes to workout, this place is perfect. The people that work out here are amazing and if you ever needed a spot they are more than willing to help. Also the manager and staff are by far the nicest and most knowledgeable staff in the business. I look forward to going to this gym everyday and recommend it to anyone looking for a new place to workout!
Jessica P.
Feb 2022
I joined Physique Plus in November after taking a few months off from working out and having not stepped foot in a gym since COVID. I was hesitate to get back. Best decision made! I quickly felt right at home. Judgment free space. Physique Plus is clean. I love the equipment! Classes are great and so are the people (both staff and members). Staff is very motivating. Helping me crush my goals!
Megan Yager
Dec 2021
I have been a member of R3 for 6 years now and I still love every workout ( well most workouts ?) that I do with them. 6 years later I still get results and get pushed to be better, healthier, and better educated on how to live a healthier life.
kenneth jeffries
Amazing place with amazing people. Since joining with R3 I have completely started to transform my body. The accountability and expertise the trainers deliver is unmatched. Highly recommend!
gabby b.
I love this gym! The energetic Latin vibes make me want to come back. It reminds me of the hottest clubs in Waterbury. Good vibes.
Stephanie M.
I have been a member of Physique Plus on and off for the last 21 years. I have watched the decline of the gym over the years, but never thought it would get as bad as it is now. The facility is dirty and appears to never be cleaned. From looking up on the cable machines and seeing cob webs over your head, to the same toilet paper in the same spot on the floor in the bathroom for weeks on end. To spiders crawling along webs in the corner of the bathroom stall with spiders staring at you as you use the bathroom. On multiple occasions I have told the front desk I could not even go to the bathroom because one toilet was covered in poop and the other in urine. I have documented all of the filth with many photos on my phone. Parking is chaos. People park wherever and however since the white lines disappeared years ago & have yet to be repainted. The gym has the same equipment it's had since I worked there in 2005. Nothing has changed except taking away machines from gym members to make more space for R3 training because it "makes the owner more money". On average, you can expect 3 of the entire row of treadmills to be working and functioning properly. The equipment is always broken and seems as though there is no urgency to get anything fixed as it takes weeks to be back in service again. The membership fees continuously increase, but no money is ever put back into the gym. About a year and a half ago, I came back here after briefly joining Plant Fitness because I was so disgusted with Physique Plus. I came back solely out of convenience, as there is no other true gym in town. Since then I have seen the gym go through two managers. Since the most recent young manager Mike has come in, the place has made a rapid decline. The front desk staff does whatever they want. The manager goofs off with his employees behind the desk and act completely unprofessional. They workout when they should be working, fight the air in front of the mirror, sit on the gym floor and hang out, do lunges across the gym, let the phone ring and ring, hang out with their friends at the high top tables, be rude and ignore members who come in and approach the front desk, play on their phones, watch TV, all while they're being paid to "work". They blast music in Spanish so loud that you feel like you're at a club in Waterbury. I have had to ask several times if they could change the music. They try to tell me the kids like it, but the kids are the ones with headphones in, while the older generation does not wear headphones and has to listen to it. Ever since I brought it up to John, he ignores me when I walk in the gym and does not greet me. Many of the very good, nice, friendly front desk staff have since left because of their same frustrations. When I rejoined this last time nearly a year ago now, I joined on the family plan, so my 66 & 68 year old parents could get healthy & use the gym in their retirement. Last week, I went to add my sister on to the family plan, who was once on a family plan with me before. We live in the same household. I was told the owner, Shawn, has made up a new policy that no longer allows members of your family to be added to a family plan if they are not under 21 years of age. I stated this was not the case when I signed my contract a year ago. How can they just change the rules of your contract? Sounds like a breech of contract to me. Manager Mike stated he would ask Shawn if I could add her. When I was done with my workout, he and John at the front desk both ignored me for over 7 minutes before Mike finally acknowledged me and stated "what's up". I asked what the consensus was and he stated Shawn said no. My parents have not gone back to the gym since because they now feel uncomfortable. Now I'm paying for a family plan that my family can't use. I said when I find a new gym they can cancel my membership, manager Mike stated "no problem". All the original members I have spoken to feel the same and wish someone would open another gym in town. We
Jonathan C.
Best gym in Chesire yes the price is alttile high bet you are paying for what you are getting and trust me the staff make you feel Awesome and the people hear are great I would go here anytime over planet fitness and edge they treat you like family here
Ashley Perry
I’ve been an avid gym goer most of my life but it wasn’t until I started with R3 almost 4 years ago that I started seeing the results I had always wanted and envisioned. Their semi sessions are catered to your specific goals and needs which is unique compared to other gyms and they have several classes that cater to every fitness level. The coaches are motivating, personable, and fun to work with! And an added bonus- there is no intimidation factor, everyone who attends, regardless of fitness level, is supportive and friendly. These people have definitely become family over the years. I would highly recommend R3 to anyone looking to make some positive changes or gains in their life.
Ben Hawthorne
R3 has been great for me - I feel better than I have in years. Excellent trainers and classes!
Olga Spaulding
Great personal training program that offers customized workouts and helping clients to create healthy eating habits.
Nate H.
I have been a member here for 8 years. Its the perfect gym. It is very clean and the overall vibe is great and I have had nothing but good experiences. I definitely would recommend this gym to my friends and family. Weather you are a power lifter or just somebody that likes to workout, this place is perfect. The people that work out here are amazing and if you ever needed a spot they are more than willing to help. Also the manager and staff are by far the nicest and most knowledgeable staff in the business. I look forward to going to this gym everyday and recommend it to anyone looking for a new place to workout!
Jessica P.
I joined Physique Plus in November after taking a few months off from working out and having not stepped foot in a gym since COVID. I was hesitate to get back. Best decision made! I quickly felt right at home. Judgment free space. Physique Plus is clean. I love the equipment! Classes are great and so are the people (both staff and members). Staff is very motivating. Helping me crush my goals!
Megan Yager
I have been a member of R3 for 6 years now and I still love every workout ( well most workouts ?) that I do with them. 6 years later I still get results and get pushed to be better, healthier, and better educated on how to live a healthier life.