Hartford HealthCare HealthCenter - Primary Care - Bristol

Oct 2024

I called just to ask a simple question about a missed call earlier and was met with just the rudest attitude.

"Hi I'm calling regarding a call I couldn't pick up from you guys earlier, what was it about?"
"Did we leave a message??"
"I don't think I got one, no"
"Then it WASN'T us, if we called we would leave a message"

(In hindsight my family very recently switched carriers so my voicemail isn't set up yet)

"I got a call from you guys at around 9am today"
*she checks the number*
"Okay yeah we DID call you about a prescription refill you reqursted but Jodi said you were switching primary care so you don't need it right??"
*obviously...read full review

Jun 2024

Inside the building is very clean and the receptionists at the front desk were very nice. It is a walk in area for Quest Diagnostics blood lab straight through the door and not such a long wait either. The area was very calm and clean and we waited maybe 4 min and the woman came right out to call us in. The phlebotomist was AMAZING. It is the only quest I have been to where I was treated like a person not a number. She was a short haired older lady I wish I got her name because she deserves to be noticed for going above and beyond to make everyone comfortable.

May 2024

Inside the building is very clean and the receptionists at the front desk were very nice. It is a walk in area for Quest Diagnostics blood lab straight through the door and not such a long wait either. The area was very calm and clean and we waited maybe 4 min and the woman came right out to call us in. The phlebotomist was AMAZING. It is the only quest I have been to where I was treated like a person not a number. She was a short haired older lady I wish I got her name because she deserves to be noticed for going above and beyond to make everyone comfortable.