First Impression Salon

First Impression Salon, located in Bristol, CT, offers services such as balayage, hair highlights, and hair extensions. The salon has two locations and is known for its experienced staff. While there have been some complaints about waiting times and communication, many customers have shared positive experiences. One customer had a great first experience and was really happy with their new cut, praising Liz for doing an amazing job in a fun and friendly environment. Another customer, searching for a new hairdresser after their previous one retired, found Erika at First Impression Salon to be an excellent choice. Erika took the time to evaluate their hair and listened to their concerns, leading to very happy results. Additionally, a customer shared their experience with Liz, who made smart decisions about their hair color transition from black to a lighter shade. The customer was very pleased with the outcome and felt welcomed by the friendly atmosphere of the salon. Overall, First Impression Salon has the potential to provide excellent service, with many customers praising the experienced staff and welcoming environment. However, there is still room for improvement in terms of communication and appointment management.