They are nice when you can see them. Unfortunately that's easier said than done. They either won't let you in due to the pandemic (understandable in 2020) or they are closed due to a light snow storm, the wind blowing the wrong way, it's too sunny, etc..... Pretty unprofessional in my opinion.
June 2021
If I could give 0 stars I would. My dogs are established at this vet and wellness visits (vaccines, etc.) are usually fine although the staff is somewhat rude and dismissive of my concerns and questions. However, on the occasions that one of my dogs has been sick or injured, this "animal hospital" refuses to even evaluate my pet during regular business hours. They are rude and insensitive and they don't actually care about my pets. I started bringing my dogs to chippens hill after moving here from out of state and have been shocked by the lack of care and compassion and the blatant disregard for the health of my pets demonstrated by both the vet and the... read full review
April 2021
Very disappointed. After carefully researching places for our cats after a move, we chose this hospital. Very nice techs, and Doctors, but the front office is not very good, that is why the two stars. I tried to get an appointment for a cat with a leg injury, and although it wasn't a crises, She was in pain, and I had to take her to an emergency care, because the soonest appointment was 1.5 weeks out. The reason I chose this place was because they have 4 veterinarians.Hard to believe I couldn't get an appointment sooner. The worst part was I had to ask 3 times for the bloodwork that was done there, and then they wanted to do"followup" bloodwork in... read full review
They are nice when you can see them. Unfortunately that's easier said than done. They either won't let you in due to the pandemic (understandable in 2020) or they are closed due to a light snow storm, the wind blowing the wrong way, it's too sunny, etc..... Pretty unprofessional in my opinion.
If I could give 0 stars I would. My dogs are established at this vet and wellness visits (vaccines, etc.) are usually fine although the staff is somewhat rude and dismissive of my concerns and questions. However, on the occasions that one of my dogs has been sick or injured, this "animal hospital" refuses to even evaluate my pet during regular business hours. They are rude and insensitive and they don't actually care about my pets. I started bringing my dogs to chippens hill after moving here from out of state and have been shocked by the lack of care and compassion and the blatant disregard for the health of my pets demonstrated by both the vet and the... read full review
Very disappointed. After carefully researching places for our cats after a move, we chose this hospital. Very nice techs, and Doctors, but the front office is not very good, that is why the two stars. I tried to get an appointment for a cat with a leg injury, and although it wasn't a crises, She was in pain, and I had to take her to an emergency care, because the soonest appointment was 1.5 weeks out. The reason I chose this place was because they have 4 veterinarians.Hard to believe I couldn't get an appointment sooner. The worst part was I had to ask 3 times for the bloodwork that was done there, and then they wanted to do"followup" bloodwork in... read full review