I went for some new dentures. My bite had to be a certain way to get a mold and fit. No matter what I tried my mouth just wouldn’t go that way. The dental staff that was working on my were nearly yelling like I was stupid. I was so upset but went back again. A different crew and yet they berated me as well. I walked away without new dentures.
November 2024
I had a scheduled appointment and they called me the day before saying the hygienist wasn’t going to be in, but I could go to a different office. It happened to work out that I was going to be in New Haven area so I went to that office for my cleaning. The dentist that cleaned my teeth, had eaten an onion bagel before cleaning them and smelt like onion…wasn’t very pleasant. The office was dingy and dirty and I didn’t feel like I got a good cleaning.This year I went for my cleaning in Bristol, again the office is dingy, the chairs are ripped and it just didn’t seem very hygienic. I waited at the front desk for at least 15 minutes before anyone even appeared... read full review
July 2023
UPDATE - ever since the location moved, wow.They rescheduled 3 times, the dentist has had mysterious important emergencies a lot (I hope they are okay truly but they need to hire someone else if possible, it's not fair to the patient)The dental assistant I had made me cry.I told her I have multiple sclerosis and it makes my hands weak. I told her and the office I have trigeminal neuralgia (a painful face condition) yet instead of taking an x ray with one machine she jabbed the x ray device in my mouth while moving my hand and pushing my head the way she wanted without asking or being gentleover ten times.I truly wish the best for them and this place, it used to be... read full review
I went for some new dentures. My bite had to be a certain way to get a mold and fit. No matter what I tried my mouth just wouldn’t go that way. The dental staff that was working on my were nearly yelling like I was stupid. I was so upset but went back again. A different crew and yet they berated me as well. I walked away without new dentures.
I had a scheduled appointment and they called me the day before saying the hygienist wasn’t going to be in, but I could go to a different office. It happened to work out that I was going to be in New Haven area so I went to that office for my cleaning. The dentist that cleaned my teeth, had eaten an onion bagel before cleaning them and smelt like onion…wasn’t very pleasant. The office was dingy and dirty and I didn’t feel like I got a good cleaning.This year I went for my cleaning in Bristol, again the office is dingy, the chairs are ripped and it just didn’t seem very hygienic. I waited at the front desk for at least 15 minutes before anyone even appeared... read full review
UPDATE - ever since the location moved, wow.They rescheduled 3 times, the dentist has had mysterious important emergencies a lot (I hope they are okay truly but they need to hire someone else if possible, it's not fair to the patient)The dental assistant I had made me cry.I told her I have multiple sclerosis and it makes my hands weak. I told her and the office I have trigeminal neuralgia (a painful face condition) yet instead of taking an x ray with one machine she jabbed the x ray device in my mouth while moving my hand and pushing my head the way she wanted without asking or being gentleover ten times.I truly wish the best for them and this place, it used to be... read full review