Ideal Plumbing & Heating Co. is known for its exceptional service and responsiveness. Customers praise Lorenzo and his crew for their quick response to emergency repairs, often on the same day. The team is friendly, professional, and provides clear updates throughout the process. Their work is described as flawless, with reasonable and fair pricing. Many reviews highlight Lorenzo’s genuine and honest approach, leading to strong recommendations for anyone needing reliable plumbing services. Overall, Ideal Plumbing & Heating Co. is highly regarded for its outstanding service and customer care.
I lost hot water for 3 days and could not get a plumber over as it was the weekend.Monday , a very enterprising young man gave me the number for Lorenzo and even took a photo of my new furnace to send to him so he ,knew what he was dealing with before he came over. Within the hour ,two of his guys were over, knew what was needed and got a part, it was fixed immediately .
Thanks Lorenzo and your team, for being so responsive and efficient.
Called Lorenzo on a weekend after a burst water main under driveway caused flooding. He texted straight back and came around same day to evaluate. He got his crew workin g the very next day (Sunday morning). Crew were friendly and got to work immediately and fixed the issues. Price was very reasonable, and Lorenzo is genuine and honest. Will be using again, and highly recommend.
Lorenzo is a really nice guy and very responsive. We unfortunately had to call him twice for emergency repairs. He came out quickly, repaired the damages within a day and pricing was very reasonable. We will definitely use him in the future.