Reviews for Douglas Mechanical Services, Inc
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
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accepts credit cards women-owned open to all
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Google: 4.7/5 BBB: A+ Nextdoor: 8 ❤️Douglas Mechanical Services, Inc
820 4 Rod Rd, Berlin
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Doug was very professionnel with his work, appreciate his immediate response for our call since we had no heat and have 1 month old baby. I would give more than 5 star if I can. Very raisonnable prices as well!!!
If anyone needs to have their central AC serviced, I highly recommend Douglas Mechanical Services. I called this a.m. and within minutes was given an appointment for today - no waiting for a callback. Communication was excellent with emails updating me on status of technician's arrival. Technician called me with ETA when he was enroute to my house . The technician, Logan, was excellent! He assessed the problem and found a solution within minutes of arrival. He explained what needed to be done in terms that I was able to understand without being condescending. Payment process was easy peasy. Received invoice via email shortly after visit and I was able to pay with credit...read full review
My heat and hot water wasn’t working. When I called, they were booked and couldn’t come until after hours. I was okay with this but soon they called me back and had a sudden opening and they were there within the hour instead. They discovered that I had a busted pipe that caused everything to emergency shut off. They had to order the parts and get back to me. I waited a week and before I called them back for an update. They didn’t order the parts for me yet and the receptionist immediately helped me get things going. I just wish I wouldn’t have waited a week to call them. I didn’t know they didn’t order them yet. She said the next available appointment for...read full review