Douglas Mechanical Services, Inc. is a reputable company that offers quality air conditioning, heating, refrigeration, and venting services in Central Connecticut and Middlesex County. With a team of knowledgeable licensed technicians, including Doug Sturtevant, licensed S1, the company provides professional and efficient services. Customers have praised the company's prompt response to calls, reasonable prices, and excellent communication. Technicians like Logan are described as professional, knowledgeable, and easy to understand, making the payment process smooth and hassle-free. Doug and his staff go above and beyond to assist customers, providing options and suggestions. For those considering central air or mini splits, Doug takes the time to explain which option is better, ensuring that customers make informed decisions. The installation of central air in homes has been noted to be done quickly and professionally, even during the hottest days of summer. Overall, Douglas Mechanical Services, Inc. is a reliable choice for HVAC installation and maintenance needs, and many customers express their willingness to use their services again.
Wonderful caring staff providing expertise in HVAC maintenance, troubleshooting and repair. Offers piece of mind with affordable annual maintenance contracts which also puts you at top of servicing list in event of area wide issues. Andi had been great at monitoring my rooftop unit so I no longer stress over anything. Jill and Seth plus entire office team are incredible too.
First time having my 3 years young HVAC system serviced. Based on a recommendation from neighbor, I called Douglas Mechanical and quickly had a no-hassle appointment three days later. I had full service maintenance because this was the first time. I was impressed by an early arrival, a statement of approximate length of visit, and a confirmed price.
I highly recommend Douglas, and George, based on knowledge, timeliness, willingness to answer questions, professionalism, and overall thoughtfulness when entering and exiting premises. An apprentice, John, came later to perform some end of service requirements.
I must also say that having called the office a couple of… read full review
Great service. Our tech was very knowledgeable. He was able to troubleshoot the problem very quickly and completed the repair in a short amount of time.Thank you, we will recommend Douglas Mechanical to family and friends!
820 4 Rod Road, Berlin, CT 06037
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