Ortho Speed Pass Orthopedic Urgent Care Center - AVON

Dec 2023

Visited urgent care in Manchester. The front desk staff were rude and condescending. My husband further observed them once I left the waiting room and was shocked at their behavior. The PA dismissed my issue saying - that's not the spot people point to when they have hip pain and refused to do anything about my excruciating hip pain other than show me stretches I was already doing. The X-ray tech was very kind and professional.

Oct 2023

I only give 4 stars because of the ladies in the front-super rude and miserable! Very unwelcoming, and I could hear them giving attitude to each of the patients! The doctor was great, and so were the x-ray staff. Please address the service patients are getting in the front, it is unacceptable. Otherwise, Dr. Cloutier was fantastic!

Jul 2023

Doctor was great, had awesome bedside manner. Dealing with the company was a nightmare. Billed me the maximum amount possible, for a minor finger injury. Called them to try to talk through the bill in a reasonable manner. They basically told me to go pound sand and that the billed as much as they could under my insurance plan, as was their right. Would not recommend at all.