About Henry's Nails
Henry's Nails is a nail salon that offers a range of services, including manicures, pedicures, nail enhancements, and waxing. The salon is owned by a husband-and-wife team, who are known for their kind and honest approach to customer service. Reviewers have praised the salon for its relaxing atmosphere, with one reviewer mentioning that the presence of a dog in the salon is calming and enjoyable. The salon's nail technicians are highly skilled and take the time to ensure that each client receives the best possible service. Reviewers have also praised the variety of options available, including different scents for pedicures and a range of nail designs. However, some reviewers have noted that the salon can be busy and that clients may have to wait a short time before being seen. Additionally, one reviewer mentioned that the salon's customer service could be improved, with some staff members seeming stressed or unfriendly. Overall, Henry's Nails is a popular and well-regarded salon that offers a range of high-quality services.
I've been going to Nikki for the last 5 years since she worked for another nail salon and then I followed her when her and husband opened up their own salon Henry's Nails. I go every 4-6 weeks for fill and a pedi. It's disheartening to read some of the bad reviews as I've never once experienced anything negative at this salon. I love when their dog is here it's relaxing and so many people I have witness over the years smile when they walk through the doors and see the little doggy. Addressing reviews on waiting, when coming to the salon, it's normal to wait a bit; the nail techs are finishing up a previous clients and giving the best care and services possible which when it's your turn know you'll experience the same. So be patient. Nikki (the owner) is kind but honest she will ensure you get the best for your nails especially for designs. She would hate for you to return because something broke or gems fell off she takes her time as well as everyone here. She's one of the hardest working women I know. For pedicures, I usually upgrade for a spa pedicure. They have a wall by the sinks filled with different scents you can do. The massage chairs are comfy and make the experience stress free. There are multiple different options you can do for your nails for colors, powders and even cat eye or color changing. There are gems you can pick from or you can do full on sparkle nail that gets dusted on. They also offer waxing services. I have gotten my eyebrows done a few times and have never been disappointed . I recommend Henry's nails to everyone I know. I bring friends and family with me. Take it from me who's been working with the owner for over 5 years (I guess 4 or so at this salon) , this place is great and offer a lot of services. Everyone here is kind but keep in mind if the place is swamped and workers appear stressed be courteous to them; they are doing their best.
I asked my friend whereabouts she gets her eyebrows done because her eyebrows always look so nice. She told me about Henry's in the downtown area of Ansonia. I decided to try them out since I've hadn't had my eyebrows done in a while. My daughter and I walked into the establishment and none of the staff greeted us or said hello, so I asked one of the staff how they were doing, which should have been the other way around. I went on to tell one of the staff members that my daughter and I wanted are eyebrows done. I noticed there was a dog walking around in the establishment and barking at people coming into the establishment. I understand people have pets but I'm not sure if that's sanitary to have a dog at a business. They directed us to the back and we were taken in immediately. The eyebrow lady was nice and had a smile on her face which was inviting because coming into the establishment wasn't that inviting. Let me tell you!!! She did the damn thing. I actually should have gotten her name before I left. My eyebrows were on fleet!!! She shaped and arched my eyebrows very nicely. There are not a lot of people who can do my eyebrows the way I like them. She did a fantastic job. I went to the register to pay for are services and there was a tip line so I added a tip and the staff person told me they take tips in cash only. They do have an ATM machine so I used that to take money out for the tip. All in all, I think they need to work on their customer service skills and make their customers feel welcomed and comfortable. I don't know if it was just that day but if they are normally like that then they have to make some changes to customer quality. Although the welcoming experience wasn't that great, the eyebrow technician was pleasant, inviting, and great at her job. Would I come back again?Maybe. because I loved the way she did my eyebrows but I guess I would have to get past the dog and not great customer service.
I had a 230 appointment. I had to wait until 303..I've never had a pedi last only 15 min. And when you say that hurts you would think my tech would have thought she would made the proper adjustment .