About All-Tech Electric
All-Tech Electric in Leesburg, VA, is highly praised for its prompt, professional, and friendly service. Customers have shared positive experiences, especially during emergencies or urgent situations. One reviewer highlighted how the company responded quickly after a water leak emergency on a Saturday night, with a call back within three minutes. The technician provided expert guidance over the phone, helping to identify the problem and scheduling a timely appointment. The on-site plumber was professional, tidy, and efficient, completing the work swiftly and thoroughly. Communication was excellent throughout the process, including follow-up visits to ensure everything was resolved, which led the customer to sign up for an annual maintenance plan. Another customer had an AC issue during a hot day and appreciated Evan’s expertise in rewiring the capacitor correctly without trying to sell unnecessary services. They felt confident with the honest, knowledgeable service received. A business owner also praised Ron for going above and beyond, describing him as friendly, fair, and knowledgeable. Overall, All-Tech Electric demonstrates a high level of customer care, expert service, and reliability, making it a trusted choice for plumbing, HVAC, and electrical needs.
Ron is a breath of fresh air when it comes to taking care of his customers! As a business owner, customer service is a lost art these days so we really appreciate him going above and beyond for us! He is super knowledgeable, friendly, fair priced. You won't go wrong by hiring him. Thanks again Ron for all your help with our system! You were a lifesaver!
Malachi McCarthy is super and explains the issues with my HVAC well. We would like him to service our HVAC system regularly.
⭐️⭐️⭐️⭐️⭐️ 10/10 My family and I are sincerely grateful to AllTech in Leesburg, VA. We had a water leak emergency in our upstairs shower at 9pm on a Saturday night. I immediately began calling and leaving messages or speaking to “digital assistants,” and no one was available. AllTech was the 3rd or 4th Google listed, and to my astonishment, I had a call back in 3 minutes. Matthew (one of their plumbers) was on a job and unable to come, but walked me through trouble shooting and crisis mgmt over the phone, even going so far as to ask for me to send photos, which he then edited to add instructions and diagrams like John Madden at halftime and sent back. With his patient, relaxed demeanor and expert help, we identified the problem and minimized the ongoing issue. He then set up the first available appointment for Sunday morning. We had emails and texts communicating the issue throughout the process and a call from kind, friendly Alejandra in their dispatch office to ensure all was going according to plan. Plumber Kai arrived promptly and was professional, tidy, and very polite. He patiently listened and followed me up to the leak and then the utility closet and assessed the issues immediately. Within minutes, he’d completed a quote and warranty invoice that was quite reasonable considering the hours of work he would do next on an emergency Sunday morning call. Kai was communicative and professional and never dawdled. He worked swiftly and expertly. He also came back again today (Tuesday morning—prompt, polite, communicative) to check on the status and install the one component that hadn’t been available to him Sunday (and at no additional charge or issue). We’re so pleased with Kai and his associates that we opted to sign up for the annual maintenance plan. Best plumbing experience we’ve had in 11 years of living in Loudoun County, Virginia.