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I got a massage from Elexia Seng and it was the best massage I have ever received. My back was feeling tight and sore and Elexia was able to make me feel relaxed even while using deep pressure to work out some of those tight spots. I will be back!
I want to sincerely thank the owner -Ivy- for personally reaching out to me with genuine care and professionalism. She took full accountability for the situation I experienced with being unable to book, and made every effort to resolve things in a thoughtful and respectful manner. While my experience started off on the wrong foot, her willingness to take responsibility and ensure a positive outcome truly speaks to her integrity and dedication to her clients. I’m deeply appreciative of the way she handled everything, and it didn’t go unnoticed.
I have been a client since this location first opened. It is a very well managed spa, with attention to all the details that make a great massage experience. I recently had a massage by Mykalann and was very impressed! She confirmed what pressure I liked, checked throughout the massage to make sure it was still good, and did great work on my stress areas. She was very attentive to personal "privacy" too. I would strongly recommend her for a massage!