About Salida Stove & Spa
Salida Stove & Spa is a family-owned business with over 20 years of experience. They specialize in providing top-of-the-line customer service and offer a wide variety of products, including wood, pellet, gas, and electric fireplaces and stoves. Customers can also browse their selection of Hot Springs hot tubs, grills, and Poly Furniture made locally in Colorado. The business is known for its knowledgeable and friendly staff who go the extra mile to help customers find the perfect product. Customers have praised the thorough installation service and the care taken to ensure a clean and leak-proof installation. The sales process is quite helpful without any pressure, and the final price is very competitive. The owner, Jim, provides site surveys, estimates installation time and costs, addresses concerns, offers options, and explains the installation process. The installers ensure customers know how to use all the features. The staff, such as Dawn, are described as delightful, patient, and responsive to questions, with a wide range of products available for quick ordering.
Had to remove an old hot tub, and the staff at Salida Stove and Spa provided excellent customer service in handling this task. Communication was above and beyond expectations. Highly recommended.
We were very impressed by Salida Stove and Spa with our recent purchase and installation of a gas fireplace insert.
The sales process was quite helpful without any pressure. They have a number of working systems in the store to evaluate. The final price was very competitive. Jim, the owner, stopped by our place for a site survey and to estimate installation time and costs. He addressed our concerns, offered options, and explained how the installation would be performed. The final installation went smoothly. It was as expected, on schedule, and within the expected timeframe. The installers took time to make sure we knew how to use all of the features.
Dawn has been such a delight to work with at Salida Stove & Spa. She was over top with patience, response time to questions, and gathering information So many things to choose from at Salida Store & Spa. If you don't see it in there, I am sure they will have options for ordering with a quick turnaround. Thank you, Dawn!