Salida Stove & Spa

Salida Stove & Spa is a family-owned business with over 20 years of experience. They specialize in providing top-of-the-line customer service and offer a wide variety of products, including wood, pellet, gas, and electric fireplaces and stoves. Customers can also browse their selection of Hot Springs hot tubs, grills, and Poly Furniture made locally in Colorado. The business is known for its knowledgeable and friendly staff who go the extra mile to help customers find the perfect product. Customers have praised the thorough installation service and the care taken to ensure a clean and leak-proof installation. The sales process is quite helpful without any pressure, and the final price is very competitive. The owner, Jim, provides site surveys, estimates installation time and costs, addresses concerns, offers options, and explains the installation process. The installers ensure customers know how to use all the features. The staff, such as Dawn, are described as delightful, patient, and responsive to questions, with a wide range of products available for quick ordering.