About Mesa Veterinary Clinic: Harris Brianna DVM
Mesa Veterinary Clinic, run by Harris Brianna DVM, is a reliable and caring animal healthcare provider that has been serving the community for many years. Despite the challenges posed by the COVID-19 pandemic, the clinic has continued to offer quality services, though some customers have reported occasional issues with appointment availability and phone communication. The clinic is praised for its skilled veterinarians and staff, who have demonstrated expertise in treating a variety of pet health concerns, from routine check-ups to complex procedures. Customers have expressed gratitude for the clinic's ability to accommodate urgent cases and provide thorough explanations of treatments. While some customers have encountered frustrations with the clinic's phone service, the overall sentiment is one of appreciation for the care and attention their pets receive. The clinic's commitment to the well-being of its patients and the satisfaction of its clients is evident in the positive reviews it has received.
I have been a customer of Mesa Clinic for many years. They have helped me get through some very difficult times. My dog just recently had some issues that, at her age, could be a problem and I needed a Veterinarian to tell me she is fine. The female person that answered the phone and informed me that I could not get an appointment for months did not respond in the friendly manner that she should have. I am very disappointed in the service that I received over the phone, especially from a person that is being paid to handle an upset customer. I understand that the Covid put everybody in a bad mood because I am a transit bus driver and I have been there, done that. That is still not an excuse to keep treating people especially people that are attempting to get help for an animal that is considered their family. I do not appreciate being treated like I don't matter in a time when I need to get at least information on how to get the help for my dog that is needed. This person that I was forced to deal with thinks that she is the only person that has to deal with demanding people and that she is so overworked. Well get real female person!
They're always good at getting us when they can. Answering my questions over the phone. Helping me decide if we even need to take our dogs in. They were so good to my dog and patient with us. They removed a volley ball size cancerous tumor from her uterus. When we picked her up she was so happy! Thank you all for taking such great care of her! Our old lady means the world to us and that was the hardest choice to make but we are so glad we did!
During the lock downs in 2020 we couldn't go into the office with our pets. I took my dog in for a rabies shot. Just Rabies! I prefer to give one vaccine at a time in case there is a reaction. Without my consent they decided to give him distemper, hepatitis, parainfluenza, AND parvovirus, in addition to rabies, with no authorization! It was all way too much for my dog at one time and he started having seizures and frank bloody stools. I called to let them know and they were very apologetic, but... Anyway, I did some homeopathic detox and he came out of it thank goodness. But he will never be able to have another vaccine. I will never know which vaccine caused the issue. Nor will he ever be able to go to a boarding kennel or doggie daycare. I will have to titer test for immunity if I want to know his status. Sadly, this should never have happened. Other than that, my experience with them was always stellar!