I CANNOT say ENOUGH WONDERFUL things about San Juan Vet Clinic. I just met the staff on the worst day of my husband and I's lives... and somehow... these strangers made us feel SO SPECIAL, and SEEN and LOVED. (We aren't from Montrose, our regular vet is in Craig. We travel for work.) I am sure they have been well loved, .... But, we were strangers, who were begging for mercy for their beloved, 15 (almost!!) year old pet.... But you all helped us, honor and show love to an animal that always did that for us. I will never call another vet, if I am in the area. I will forever ride for this clinic! THANK YOU SO MUCH FOR YOUR KINDNESS!!!
October 2023
Rude. The soonest appointment I could get for a sick dog was three weeks out. Apparently on Saturday afternoon before the Monday morning appointment, they texted me asking to contact them "if I was UNABLE to make the appointment." I was out of state and out of service. I get the text when I get back into cell service. I had full intentions to make the appointment as I had a sick dog and needed it, hence why I made an appointment in the first place. So I showed up after taking time off from work and rearranging schedules to find out they canceled on me. They never said I have to confirm or they would cancel. They never stated a policy saying I had to do a check... read full review
June 2022
We had an emergency and they were able to get us right in and take care of our dog. This was on a Friday and they told us a doctor would available on Saturday if needed. Saturday morning my dogs eye looked pretty bad so I called and they asked me to text a picture. They reassured me that the eye was healing. We went back in on Monday to have it looked at again. Dr. Green checked our dog and again reassured us that the eye was doing well. Everyone was so kind and we appreciate the care that we received.
I CANNOT say ENOUGH WONDERFUL things about San Juan Vet Clinic. I just met the staff on the worst day of my husband and I's lives... and somehow... these strangers made us feel SO SPECIAL, and SEEN and LOVED. (We aren't from Montrose, our regular vet is in Craig. We travel for work.) I am sure they have been well loved, .... But, we were strangers, who were begging for mercy for their beloved, 15 (almost!!) year old pet.... But you all helped us, honor and show love to an animal that always did that for us. I will never call another vet, if I am in the area. I will forever ride for this clinic! THANK YOU SO MUCH FOR YOUR KINDNESS!!!
Rude. The soonest appointment I could get for a sick dog was three weeks out. Apparently on Saturday afternoon before the Monday morning appointment, they texted me asking to contact them "if I was UNABLE to make the appointment." I was out of state and out of service. I get the text when I get back into cell service. I had full intentions to make the appointment as I had a sick dog and needed it, hence why I made an appointment in the first place. So I showed up after taking time off from work and rearranging schedules to find out they canceled on me. They never said I have to confirm or they would cancel. They never stated a policy saying I had to do a check... read full review
We had an emergency and they were able to get us right in and take care of our dog. This was on a Friday and they told us a doctor would available on Saturday if needed. Saturday morning my dogs eye looked pretty bad so I called and they asked me to text a picture. They reassured me that the eye was healing. We went back in on Monday to have it looked at again. Dr. Green checked our dog and again reassured us that the eye was doing well. Everyone was so kind and we appreciate the care that we received.