About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses provides a range of experiences for its customers. Some customers have felt pressured to buy more lenses, with salespeople sometimes shaming them for not purchasing. Despite this, the staff offers excellent service in many areas. For example, Michelle was able to fix a customer's broken glasses while they were getting new contacts. The store's team, including Anisty, worked quickly to serve two customers, making the visit pleasant. The store manager, Jennifer, is known for her outstanding service, especially in helping a customer with a complex vision problem related to high astigmatism. She focuses on the customer's visual well-being and satisfaction, making the shopping experience positive. The staff members, like Lucia, Adriana, Jeanene, and Bibi, are especially kind, helpful, and go out of their way to assist. Many customers praise the friendly, professional, and welcoming environment, highlighting the affordable prices and great selections. Overall, the store offers both positive and negative experiences, with service that can range from pushy to exceptional.
If you choose between Longmont and Loveland, ALWAYS CHOOSE LOVELAND OFFICE!!!! These ladies are super helpful and so nice!!! Kristy helped get everything squared away with my purchase after my exam, and she was great!!
Appointment was quick and simple! They made me feel very welcomed all of the staff was smiling and joking playfully which each other, Kristy helped me and she was very nice and funny! Will come back!
My experience at America's Best Contacts and Eyeglasses was amazing. Dr. Hoffmann was very kind and professional and saw me in a very timely manner. When the exam was over I met with Tabatha to talk about Glasses where I informed her that I was unable to purchase New Glasses that day and she was amazing she completely understood my situation and helped me get a printed copy of my prescription and was very kind. The customer service at the Loveland CO location was amazing and I will definitely be returning to America's Best in the future.