About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses provides a range of experiences for its customers. Some customers have felt pressured to buy more lenses, with salespeople sometimes shaming them for not purchasing. Despite this, the staff offers excellent service in many areas. For example, Michelle was able to fix a customer's broken glasses while they were getting new contacts. The store's team, including Anisty, worked quickly to serve two customers, making the visit pleasant. The store manager, Jennifer, is known for her outstanding service, especially in helping a customer with a complex vision problem related to high astigmatism. She focuses on the customer's visual well-being and satisfaction, making the shopping experience positive. The staff members, like Lucia, Adriana, Jeanene, and Bibi, are especially kind, helpful, and go out of their way to assist. Many customers praise the friendly, professional, and welcoming environment, highlighting the affordable prices and great selections. Overall, the store offers both positive and negative experiences, with service that can range from pushy to exceptional.
Kristy was the best, she helped me price out different options and find what worked out for me. The store was slammed and she made sure to make me feel taken care of while also helping other clients. Even when someone got a little angry/rude about waiting for literally only 10 minutes she was still so kind to him and everyone else. It was awesome working with her and I will request her everytime now :)
Awesome experience with getting and eye exam and ordering contacts. Everyone in the office is very friendly and helpful. Thank you Kristy for taking the time to go through everything and get my contacts ordered. Appreciate all of you!
This specific store is phenomenal! Lucia, Adriana, Jeanene, and Bibi are especially kind, helpful, and give a 5 star customer experience! I am so grateful for the care that these employees give and how much they go out of their way to assist you in any way they can! They should get a raise