Quality West

Quality West is a highly regarded business that specializes in providing exceptional heating and cooling services. Customers consistently praise the company's expertise, professionalism, and outstanding customer service. The team is very clean, courteous, knowledgeable, and explains every step clearly. One customer shared a great experience with Quality West when they had the Fujitsu Airstage heat pump installed. They wanted to cool their old home and switch from their furnace heating. After doing research on environmental impact and receiving three bids, they chose Quality West because of Rob's straightforward presentation. The installers were fantastic, respectful of the home, and even cleaned up each day, including vacuuming the carpet on the stairs. After a hot summer, the customer felt very comfortable, appreciating the ability to set different temperatures in various areas through an app on their phones. Another customer had an issue with their A/C and found Quality West's service to be incredible. They were impressed by the quick response and the thoroughness of the technician, Ben, who explained everything while testing and servicing the unit. This customer noted that even though they knew little about HVAC systems, they received great information and advice. Reviews highlight that Rob and his team are not only skilled in their work but also kind and professional. The installation of the Fujitsu heat pump was clean and looked great, earning high recommendations from satisfied customers. Overall, Quality West is trusted for excellent service and taking care of their customers’ heating and cooling needs.